Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
Generic

Natasha` Daniele

Summary

I am a personable and adaptable leader committed to fostering the Starbucks experience while inspiring others to excel. I have experience in cultivating a positive team culture across four teams within the district as a Shift Supervisor.

I am deeply motivated to grow and advance within the company, leveraging leadership skills to drive exceptional customer service and teamwork. I am passionate about leading by example and dedicated to upholding the Starbucks experience.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
01.2024 - Current
  • Work shoulder-to-shoulder with newer shifts to develop capability surrounding deployment, time management, and creating the environment.
  • Utilize the Store Action Plans and communication tools such as My Daily, Playbuilder, and Play Caller to stay informed about changing priorities.
  • Set goals for my team and work to close operational gaps and celebrate team success using store-specific metrics.
  • Inventory management, Daily operations, and Cash handling.
  • Perform deep dive observations with store managers routinely to assess and identify moments of opportunity within the coffeehouse experience.
  • Operate in a fast-past environment while always ensuring excellent customer service.
  • Took part in ADP to obtain new skills to prepare for higher leadership roles within the company



Barista & Barista Trainer

Starbucks
02.2022 - 01.2024
  • Responsible for crafting beverages, restocking, anticipating store needs, and maintaining a clean and welcoming coffeehouse experience.
  • Experience in training thirteen baristas on providing the Starbucks experience.

Education

Bachelor's - Political Science

Arizona State University
Tempe, AZ
06-2029

Skills

  • Project Management
  • Conflict Resolution
  • Team Building
  • Time Management
  • Adaptability
  • Decision Making
  • Active Listening
  • Problem Solving
  • Inventory Management
  • Effective Communication
  • Cash Handling

Accomplishments

Store Action Plan - Created and implemented a store action plan designed to help close the operational gap on my team not meeting customer service time expectations


LANGUAGES

English
Spanish

Timeline

Shift Supervisor

Starbucks
01.2024 - Current

Barista & Barista Trainer

Starbucks
02.2022 - 01.2024

Bachelor's - Political Science

Arizona State University