Natasha Dejesus
Allentown,NJ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Administrator
Fastest Labs
Fogelsville
10.2023 - Current
- Improved employee productivity with effective time management strategies for daily tasks.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Seller
Target Optical
Rockaway, NJ
03.2023 - 06.2023
- Responded to customers' complaints regarding service and product quality to solve issues.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
Operations Supervisor
CVS Healthcare
Various Cvs Locations
11.2022 - 02.2023
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Compiled training materials for new employees and tracked skill development.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Monitored front areas so that questions could be promptly addressed.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Supervisor
ABM Industries
Bethlehem, PA
06.2020 - 09.2021
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Diploma -
Carteret High School
Carteret, NJ06.2000
Skills
Clerical
Data Entry
Customer Service
Management
Problem Solving
Organization
Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Administrator
Fastest Labs
10.2023 - Current
Seller
Target Optical
03.2023 - 06.2023
Operations Supervisor
CVS Healthcare
11.2022 - 02.2023
Supervisor
ABM Industries
06.2020 - 09.2021
Diploma -
Carteret High School