Natasha Griffin
San Antonio,TX
Summary
Confident training leader with demonstrated planning, organizational and leadership abilities focused on project management and development. Highly effective at educating people at all different skill levels. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Sr. Program Coordinator
Alliance of Women in Workers’ Compensation
11.2021 - Current
- Managed multiple projects simultaneously, prioritizing tasks and meeting tight deadlines. 100+ projects and events per year.
- Created detailed reports that highlighted program achievements, challenges, and areas for improvement for senior leadership review.
- Created and delivered 25 program training and education tools yearly to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Improved program efficiency by streamlining processes and implementing time-saving strategies.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
Adult Learning Training Specialist
Leaps & Bounds Family Services
01.2018 - 01.2022
- Improved the rates of attendance by 42% based on delivering high quality easy to understand training materials and exceptional customer service experiences
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Designed interactive e-learning modules for remote employees, expanding access to training resources and fostering a culture of continuous learning.
- Conducted regular needs assessments to ensure alignment of training initiatives with organizational goals and objectives.
- Assisted in analyzing and assessing training and development needs for 3 organizations, 2 departments and 20 individuals.
Brand Ambassador Lead
Strategic Group
11.2018 - 03.2020
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales 30% through effective collaboration with store staff to promote products in high-traffic areas.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions to several hundred consumers a year.
- Exceeded client expectations through timely event set-up (15-30mins per set), professional demeanor, and proactive problem-solving skills.
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
Brand Ambassador (Marketing)
Metro PCS
01.2013 - 01.2018
- Drove sales for local Metro PCS merchandising stores through Michigan and Toledo Ohio through the execution of client engagement events and through customer service
- Facilitate training on brand information, protocols, and various strategies for staff.
- Boosted sales 47% through effective collaboration with store staff to promote products in high-traffic areas.
- Designed, filled, and arranged 20 eye-catching product floorsets a month to increase sales.
- Communicated product information with confidence and educated consumers about company.
Education
Bachelor of Interior Design with a minor in Entrepreneurship -
Bowling Green State University
Bowling Green, OH01.2020
Skills
- Communication
- Training and Development
- Digital Literacy
- Leadership Development
- Project Management
Timeline
Sr. Program Coordinator
Alliance of Women in Workers’ Compensation
11.2021 - Current
Brand Ambassador Lead
Strategic Group
11.2018 - 03.2020
Adult Learning Training Specialist
Leaps & Bounds Family Services
01.2018 - 01.2022
Brand Ambassador (Marketing)
Metro PCS
01.2013 - 01.2018
Bachelor of Interior Design with a minor in Entrepreneurship -
Bowling Green State University
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