Natasha Haddad
Orlando,United States
Summary
Dedicated student with a passion for animal health and welfare, who wants to increase and develop her professional knowledge and skills for managing basic needs, care and exercise. Highly lover of animals with a great desire to learn and work with all kinds of animals, thus disposing of my abilities.
Overview
8
8
years of professional experience
Work History
Process Guide
Amazon
7469 Kingspointe Pkwy # 300, Orlando, FL 32819
06.2020 - Current
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Manage and analyze the production of the day to deliver on time.
- Responded to advanced issues with a professional and relationship-focused approach.
- Established and maintained good relations with customers, vendors, and transport companies.
- Loaded, unloaded and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Cashier Assistant Manager
7 Eleven Gas Station
12902 S John Young Pkwy, Orlando, FL 32837
01.2021 - 06.2021
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Food and Health Service
Middle Freedom School
Orlando, FL
03.2020 - 05.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing students satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Ordered and received products and supplies to stock kitchen areas.
- Transitioned between breakfast and lunch service.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Critical Role Associate
Amazon
7469 Kingspointe Pkwy # 300, Orlando, FL 32819
10.2019 - 06.2020
- Be in part of production working as a packer, picker or stower.
- Assist the manager on the customer service side.
- Assist drivers in the area of returns or package problems.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Animal Shelter Volunteer
Mey Dog Rescue
Maracay - Aragua. Venezuela
06.2017 - 04.2018
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Promoted positive relationships between shelter animals and visitors by supervising interactions in designated areas to foster potential adoptions.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Animal Shelter Volunteer
Patitas Guau
Maracay - Aragua. Venezuela
03.2016 - 04.2018
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Collaborated with staff members to implement behavioral modification plans for dogs with specific needs, resulting in improved behavior and increased chances of successful adoptions.
- Administered first aid to animals in need of medical attention.
- Assisted veterinarians during medical examinations and routine procedures, contributing to the overall health and well-being of shelter animals.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Increased animal socialization by engaging in regular playtime sessions with both dogs and cats at the shelter.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Education
Certificate - Veterinary Assistant
Animal Behavior Collegue
27509 Avenue Hopkins First Floor, Valencia, CA 91311.2024
No Degree - Zoology
Class Central
Online07.2024
GED -
Orange Technical College
2900 W Oak Ridge Rd, Orlando, FL 3280912.2023
High School Diploma -
Maria Inmaculada
Aragua, Venezuela.07.2017
Skills
- Problem-Solving
- Fast Learner
- Computer skills
- Experience in animal care
- Good communication skills, both written and verbal
- Comfortable being around different types of animals
- Customer Relationships
- Ability to follow instructions properly and work in a team
Languages
Arabic
Limited Working
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier Assistant Manager
7 Eleven Gas Station
01.2021 - 06.2021
Process Guide
Amazon
06.2020 - Current
Food and Health Service
Middle Freedom School
03.2020 - 05.2021
Critical Role Associate
Amazon
10.2019 - 06.2020
Animal Shelter Volunteer
Mey Dog Rescue
06.2017 - 04.2018
Animal Shelter Volunteer
Patitas Guau
03.2016 - 04.2018
Certificate - Veterinary Assistant
Animal Behavior Collegue
No Degree - Zoology
Class Central
GED -
Orange Technical College
High School Diploma -
Maria Inmaculada