Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Hodges

Lexington,USA

Summary

To obtain a position in a sales and customer service position where my customer service expertise and experience is fully utilized and challenged to grow into more dynamic leadership position

Overview

14
14
years of professional experience

Work History

Parts Consultant

Kolpak
05.2023 - Current
  • Resolved customer concerns using telephone, email, and live chat communication.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.

Sales Manager

Tractor Supply Company
06.2021 - 01.2023
  • Consistently exceeded sales objectives through strategic emphasis on customer experience.
  • Guided sales team to achieve top 10% ranking in customer feedback.
  • Secured highest regional sales performance every quarter.
  • Analyzed quarterly profit and loss statements to boost financial performance.

Assistant Sales and Marketing Manager

Kirklands
03.2016 - 02.2017
  • Directed team efforts to achieve sales targets by prioritizing customer satisfaction.
  • Guided top-tier sales consultants to enhance their skills.

Project Coordinator

Intertek
11.2011 - 03.2016
  • Reviewed contracts, followed quality plans, and completed API 5B training.
  • Collaborated with major corporations such as ExxonMobil and Total EPUK.

Education

Associates Degree - Business Administration

Montgomery County College
The Woodlands, TX
01.2002

Skills

  • MS Office Suite
  • Oracle
  • Sales planning and follow up
  • Client relations and analysis
  • Multi-Platform Sales

Timeline

Parts Consultant

Kolpak
05.2023 - Current

Sales Manager

Tractor Supply Company
06.2021 - 01.2023

Assistant Sales and Marketing Manager

Kirklands
03.2016 - 02.2017

Project Coordinator

Intertek
11.2011 - 03.2016

Associates Degree - Business Administration

Montgomery County College

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Natasha Hodges