Natasha James
Houston,Tx
Summary
Highly organized healthcare professional with solid background in managing patient records and medical documentation. Proven ability to maintain accurate and confidential records, supporting effective healthcare delivery. Known for strong collaboration skills and results-driven approach, adapting effectively to evolving healthcare needs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Records Assistant III-(Birth Registrar Clerk)
Memorial Hermann Hospital –Texas Medical Center
Houston
09.2012 - Current
- Complete any certification program and continuing education that may be required by state law to accurately perform duties of birth registry and work under the guidelines and process defined by the state.
- Review completed birth certificate worksheets for completeness and accuracy, ensuring that signatures of the parents be obtained for the birth certificate.
- Enter birth certificate information into appropriate computer software program (TXEVER) and transmit data in a timely manner as required by state law. Meet or exceed productivity standard of processing two or more birth registrations per hour.
- Meet with auditors, according to state regulations, who visit the facility on a regular basis to monitor/audit the birth certificate and AOP process, providing reports and data to them as needed.
- Update baby names in hospital database (EPIC) as needed, from generic baby girl/baby boy to given name of newborn for billing services.
- Work closely with OB nursing staff to perform duties and may work on floor and away from the HIM department.
- Maintained confidentiality of sensitive patient information in compliance with regulations.
- Maintained up-to-date knowledge on industry best practices, attending relevant professional development workshops and conferences when possible.
Health Information Tech (Medical Records Clerk)
MHMRA of Harris County
Houston
01.2009 - 01.2012
- Process & organize medical records charts
- Knowledge of medical terminology
- Produce periodic reports & perform general office duties
- Receives/screens calls & visitors which are relayed to the appropriate clinical personnel
- Schedule clinical appointments for patients via Anasazi database
- Provide administrative information to clinical personnel and perform miscellaneous support functions
- Protected patient privacy by adhering to HIPAA regulations and maintaining strict confidentiality protocols.
Benefits Processor
AIG American General
Houston
1999 - 2007
- Process & screen UL (Universal Life), Term and A & H (Accident & Health) policies via LifeComm and Cyberlife
- Monitor the LifeComm pending File Aging report
- Efficiently use the EBS payment tracking report to correspond with billing representative (via email or interaction) as applicable according to case
- Prepared mail for UPS using Campus Ship
- Cross-trained to provide quality reviews, process checks, analyze out of balance reports & outstanding remitting transactions to alleviate workloads during peak volume periods.
- Attained 100% productivity rate daily while consistently exceeding companies’ quality work standards
- Selected to cross-train in all functions of new accounts department to alleviate work load during peak volume periods
- Completed 80+ applications that required beneficiary updates for existing customers
Education
High School -
North Shore High School
Houston, TX05.1995
Diploma - Medical Claims & Billing Program
U.S. Career Institute
Online01-2011
Skills
- Multitasking proficiency
- HIPAA regulations
- Active listening
- Patient confidentiality compliance
- Written and verbal communication
- Data entry
- Paperwork processing
- Patient data collection
- Electronic medical records handling
- Work well independently
- Teamwork
- Attention to detail
- Problem-solving abilities
Certification
Acknowledgement of Paternity-State Certified
Timeline
Medical Records Assistant III-(Birth Registrar Clerk)
Memorial Hermann Hospital –Texas Medical Center
09.2012 - Current
Health Information Tech (Medical Records Clerk)
MHMRA of Harris County
01.2009 - 01.2012
Benefits Processor
AIG American General
1999 - 2007
High School -
North Shore High School
Diploma - Medical Claims & Billing Program
U.S. Career Institute