Natasha Kintzle
Leander,TX
Summary
Results-driven BDC Manager specializing in developing and monitoring successful outbound and inbound phone and internet campaigns to maximize dealership traffic. Demonstrated business development, leadership and operations experience in busy automotive center. Trains and motivates BDC team to meet sales and customer service objectives.
Overview
14
14
years of professional experience
Work History
BDC Manager
Honda Leander
12.2021 - Current
- Logged customer comments in dealer management system for follow-up.
- Posted appointments on internal board to notify sales department.
- Incorporated scripts to encourage uniform communication when scheduling sales appointments.
- Engaged with internet customers and scheduled appointments electronically for added customer convenience.
- Managed and conducted outbound calling and texting campaigns to attract business and meet objectives.
Promotional Brand Ambassador
High Profile Promotions
03.2020 - 12.2021
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Pro Sales Associate
The Home Depot Inc
06.2019 - 12.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Chip Runner
Lake Elsinore Hotel And Casino
02.2010 - 10.2014
- Operated cash registers to make change, receive payments and tally transactions.
- Assisted food servers by taking food and beverage orders.
- Supported floor operations by preparing collection reports and delivering tickets, cards and money to game callers.
- Set up and broke down money banks for cash floats or game tables.
Education
No Degree - Real Estate
Santiago Canyon College
Orange, CA2015
Medical Assistant -
American Career College
Los Angeles, CA2010
High School Diploma -
El Modena High School
Orange, CA06.2007
Skills
- Product Promotion
- Contract Negotiation
- Sales Coaching
- Pricing Strategies
Timeline
BDC Manager
Honda Leander
12.2021 - Current
Promotional Brand Ambassador
High Profile Promotions
03.2020 - 12.2021
Pro Sales Associate
The Home Depot Inc
06.2019 - 12.2021
Chip Runner
Lake Elsinore Hotel And Casino
02.2010 - 10.2014
No Degree - Real Estate
Santiago Canyon College
Medical Assistant -
American Career College
High School Diploma -
El Modena High School
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