Natasha Williams
Bakersfield,United States
Summary
Results-oriented, driven individual with a passion for positive learning environments. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Excellent communication and teamwork abilities, with a passion for continuous learning and professional development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency Medical Dispatcher
Hall Ambulance Service
Bakersfield, CA
04.2023 - Current
- Assessed situations, determined priority of calls and dispatched appropriate personnel and equipment.
- Ensured compliance with local regulations related to emergency services operations.
- Monitored radio transmissions between medical staff in field and base station for updates on patient status.
- Utilized multi-line telephone system efficiently during high volume periods.
- Inputted data into computer system for tracking purposes such as incident location, time of call, type of incident.
- Gathered pertinent information from the caller including name, address, phone number, nature of the call, symptoms and injuries and relayed this information to medical personnel.
- Responded to emergency calls routed by automatic distribution system.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Teacher Assistant
Pitt County Schools
Greenville, NC
08.2019 - 06.2020
- Assisted with classroom activities to enable students to work independently, in small groups, and in large groups.
- One-on-one instruction to help aid the student(s) academic success.
- Assisted in behavioral intervention using the PBIS framework.
- Assisted with lab and reading group rotations in the classroom.
- Enforced rules for behavior and procedures for maintaining order among students.
- Implemented behavior management systems according to school policy.
- Assisted teachers in preparing and organizing materials for classroom activities.
- Supervised recess periods and lunchtime activities.
- Tutored students in course material to improve comprehension.
- Proctored examinations and monitored for cheating.
- During the pandemic, I assisted the cafeteria in handing out food for morning and afternoon meals.
- During the pandemic, I contacted students to render aid on daily work assignments for the distance learning module and communicated with parents.
Office Manager / Assistant Event Coordinator
Sweet Lou's BBQ Catering
Westminster, CA
07.2015 - 06.2019
- Performed office operations for managing client correspondence, payment schedules, and data communications.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Prepared sale proposals, agreements, contracts, work orders, and invoices.
- Handled contract signing, fee collection, business accounts payable and receivable functions, and event booking activities.
- Handled all media and public relations inquiries.
- Elevated customer satisfaction by promptly resolving client and case issues.
Education
Associate of Arts - Social & Behavioral Science
Coastline Community College
Fountain Valley, CA, United States06-2018
High School Diploma - General Education
Mayfair Middle/High School
Lakewood, CA, United States06-2003
Skills
- Conflict resolution
- Office administration
- CPR and first aid
- Critical thinker
- Problem-solving aptitude
- Interpersonal communication
- Time management
- Quick learner
- Positive attitude
- Calm and patient demeanor
- Attention to detail
- Multitasking efficiency
Certification
- International Academies of Emergency Dispatch 08/2023
- American Heart Association Basic Life Support 04/2023
- Typing Certification 62 WPM with 94.8% accuracy 02/2023
Timeline
Emergency Medical Dispatcher
Hall Ambulance Service
04.2023 - Current
Teacher Assistant
Pitt County Schools
08.2019 - 06.2020
Office Manager / Assistant Event Coordinator
Sweet Lou's BBQ Catering
07.2015 - 06.2019
- International Academies of Emergency Dispatch 08/2023
- American Heart Association Basic Life Support 04/2023
- Typing Certification 62 WPM with 94.8% accuracy 02/2023
Associate of Arts - Social & Behavioral Science
Coastline Community College
High School Diploma - General Education
Mayfair Middle/High School
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