Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Longoria

Buckeye,AZ

Summary

Upbeat Drive-Thru Cashier offers attentive and accommodating order assistance to customers through drive-thru speaker and window to deliver fast, friendly and positive experiences. Assists team members with expediting orders to facilitate smooth, accurate and quick movement of customers through drive-thru. Adheres to all workplace sanitation guidelines.

Overview

13
13
years of professional experience

Work History

Drive-Thru Cashier

Carl's Jr
05.2023 - Current
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
  • Followed company policies and procedures regarding cash handling.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
  • Promoted upselling initiatives that increased average order values and boosted overall sales revenue.
  • Contributed to a positive team environment by assisting coworkers with tasks when needed.

FOH Team Member

Arby's Restaurant
12.2017 - 04.2020
  • Established welcoming atmosphere by greeting each guest warmly.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.

Banquet Server

Homewood Suites Hilton
02.2015 - 05.2017


  • Adhered to all health and safety regulations while serving food and beverages.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Adjusted service based on customer requests and kitchen readiness.

Server Assistant

Bill Johnsons Big Apple
09.2011 - 05.2013
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.

Education

High School Diploma -

Central High School
Phoenix, AZ
05.1998

Skills

  • Cleaning and sanitation
  • Excellent Communication
  • Customer Service
  • Problem-Solving
  • Drive-Thru System Familiarity
  • Cash Handling
  • Patience and Empathy
  • Order Accuracy
  • Order Verification
  • Upselling strategies
  • Product Promotion
  • Honest and Dependable
  • Active Listening

Timeline

Drive-Thru Cashier

Carl's Jr
05.2023 - Current

FOH Team Member

Arby's Restaurant
12.2017 - 04.2020

Banquet Server

Homewood Suites Hilton
02.2015 - 05.2017

Server Assistant

Bill Johnsons Big Apple
09.2011 - 05.2013

High School Diploma -

Central High School

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Natasha Longoria