Natasha Mahan
Empire Foods
Forney
19
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Work History
Billing Specialist
10 Months- Audited and validated Medicare payment transactions to ensure compliance and enhance operational efficiency.
- Assisted in collection of QIPP payments and coordination with QIPP partners. Supported the process of gathering QIPP payments and liaising with QIPP partners.
- Managed cash posting in PCC to maintain up-to-date account balances.
Retail Specialist
4 Years 6 Months- Sell and service all principal accounts represented by Empire to ensure all of the authorized items are on shelf and priced and tagged properly
- Obtain and maintain 100% distribution of all manufacturer-client products approved by the Kroger POG
- Rotated products according to manufacturer requirements for perishables and freshness checks to ensure quality and compliance
- Set up displays of manufacturer-client brands in alignment with customer regulations and display objectives to enhance product visibility
- Rotate product as required by manufacturer for perishable merchandise and for merchandise requiring freshness checks
- Executed planned promotions and programs, ensuring successful implementation and adherence to timelines
- Deli/Bakery supplier in the Kroger stores which includes calling on all the stores in assigned territory within the established call frequency
Front Office Lead
2 Years 2 Months- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Greeted visitors, determined purpose of visit, and directed them to appropriate staff to ensure effective communication and service delivery
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Verified patient insurance coverage to ensure eligibility and benefits prior to appointments.
- Performed coding and billing for medical services to ensure accurate financial processing.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
- Receive and route messages or documents, such as laboratory results, to appropriate staff
- Executed clerical and administrative functions, including ordering and maintaining supply inventory to support smooth office operations
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records
- Demonstrated strong leadership skills by mentoring junior staff members on proper procedures and etiquette for dealing with customers.
- Oversaw daily front office operations and delegated tasks to maintain an efficient workflow.
Medical Receptionist
5 Years 2 Months- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
- Receive and route messages or documents, such as laboratory results, to appropriate staff
- Transmit correspondence or medical records by mail, e-mail, or fax
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Education
High School Diploma
Skills
Microsoft Office
Leadership skills
Organization
Time Management
Teamwork and Collaboration
Timeline
Billing Specialist
Priority Management
10.2025 - CurrentRead More
Retail Specialist
Empire Foods
02.2022 - CurrentRead More
Front Office Lead
Texas Health Family Care Dr. Cheryl Richards
02.2017 - 04.2019Read More
Medical Receptionist
Family Medical
06.2007 - 08.2012Read More
Rockwall High School
High School Diploma
Read More