Natasha N. Clayton
Grady,AL
Summary
Demonstrates a strong foundation in customer service and clerical support, emphasizing effective documentation management and attention to detail. Proven reliability in processing vehicle registrations and managing payments, contributing to seamless operations and enhanced customer satisfaction.
Overview
28
28
years of professional experience
Work History
Clerk
Crenshaw County Probate
Luverne, AL
06.2025 - Current
- Delivered customer service and managed clerical duties to facilitate smooth operations
- Processed payments for fines/fees, ensuring accurate transaction records
- Managed documentation processes to ensure accuracy and organization
- Executed title processing to streamline vehicle registration
- Process vehicle registration/renewal.
PBX Operator
Jackson Hospital and Clinic
Montgomery, AL
11.2008 - 06.2025
- Operated switchboard to efficiently relay incoming, outgoing, and interoffice calls.
- Made important overhead announcements to inform staff and visitors.
- Provided callers with accurate information to enhance communication and service.
- Executed duties for emergency codes to ensure swift response and safety protocols.
- Prepare accurate paperwork for distribution for patient assignments.
PBX Operator
Baptist Health
Montgomery, AL
12.2001 - 10.2008
- Relayed incoming, outgoing, and interoffice calls efficiently using switchboard.
- Supported medical staff and patients by providing timely information and assistance.
- Executed overhead announcements to inform staff and visitors.
- Performs duties associated with emergency codes.
- Emergency patient contact between patient and after hours on-call physician.
- Operates emergency lifeline to assist subscribers.
- Completed various tasks and special assignments as required.
Phone supervisor
Honey Baked Ham C0.
Montgomery, AL
10.1998 - 10.2001
- Delivered customer service and executed general clerical duties to support team operations.
- Provide customer service and perform general clerical duties.
- Scheduled employee shifts to ensure adequate coverage., training, and supervision.
- Managed inventory orders and handled money to ensure accurate financial transactions.
- Processed inventory orders to maintain stock levels., and money handling.
Education
Associates - Office Technology Major, Information Systems Minor
John M. Patterson State Technical College
Montgomery, ALSkills
- Customer service
- General clerical skills
- Document coordination
- Records management
- Money handling
- Excel
- Word
- PowerPoint
- Basic computer skills
- Office technology usage
- Logic and reasoning
- Multi-tasking
- Communication
Timeline
Clerk
Crenshaw County Probate
06.2025 - Current
PBX Operator
Jackson Hospital and Clinic
11.2008 - 06.2025
PBX Operator
Baptist Health
12.2001 - 10.2008
Phone supervisor
Honey Baked Ham C0.
10.1998 - 10.2001
Associates - Office Technology Major, Information Systems Minor
John M. Patterson State Technical College