Natasha O’Neal
Meridianville,AL
Summary
Dedicated and highly skilled Foodservice Professional with over 15 years of experience in high-volume culinary environments. Expert in classical, contemporary, and regional cuisines with a strong background in kitchen management and dining room operations. Proven track record in inventory control, team leadership, and ensuring strict compliance with health and safety regulations.
Organized scheduling coordinator with proactive attitude regarding production scheduling coordination. Several years of experience in production and materials management. Consistently builds upon existing skills and learns new skills while completing projects within established timeframes.
Overview
21
21
years of professional experience
Work History
Scheduling Coordinator
The Goldton at Jones Farm
Huntsville, AL
06.2022 - Current
- Coordinated resident appointments and activities, ensuring optimal scheduling and participation.
- Managed calendar for staff meetings and training sessions.
- Maintained accurate records of staff availability and absences to facilitate effective scheduling.
- Facilitated communication between departments to streamline scheduling processes.
- Communicated shift updates to team members, ensuring awareness of changes and fostering accountability.
- Assisted residents with transportation arrangements for medical appointments.
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Kitchen Manager
GoldChoice Deltona
Deltona, FL
10.2020 - 08.2021
- Directed and mentored diverse staff of six, enhancing service quality in high-volume restaurant.
- Enforced stringent state and company sanitation policies, ensuring compliance and maintaining food quality standards.
- Managed all inventory logistics, including ordering, tracking, and organization.
- Streamlined operations by managing weekly staff schedules and promptly resolving customer issues, improving overall customer satisfaction.
Lead Line Cook / Acting Supervisor
The Apalachee Center
Tallahassee, FL
07.2007 - 12.2017
- Supervised kitchen staff during Manager's absence, ensuring compliance with safety standards through weekly inspections.
- Placed high-volume food orders and managed stock rotation.
- Created and executed specialized menus for board meetings and corporate staff events, enhancing guest experience and satisfaction.
Dining Room Manager
HarborChase of Dr. Phillips
Orlando, FL
10.2018 - 07.2020
- Led a team of 15, overseeing rigorous training programs and quality control audits.
- Collaborated with senior leadership to implement new procedures, enhancing service efficiency.
- Managed daily financial reporting, ensuring accurate labor tracking, sales audits, and deposits.
- Analyzed buying trends and monitored inventory levels to optimize food costs.
Line Cook
Healthsouth Altamonte Springs
Altamonte Springs, FL
03.2018 - 10.2018
- Executed precise food preparation and cooking duties to meet patient needs in healthcare environment.
- Ensured 100% compliance with patient dietary restrictions and sanitation standards.
- Managed patient tray delivery, ensuring accuracy and optimal temperature for patient satisfaction.
Line Cook / Menu Consultant
Catering Capers
Tallahassee, FL
02.2007 - 12.2017
- Developed creative menus aligned with client needs and feedback.
- Trained culinary staff on prep standards and event execution to ensure consistency.
Pastry Cook / Baker
Food Glorious Food
Tallahassee, FL
04.2005 - 01.2007
- Produced high-quality baked goods, including cakes, pies, and brownies.
- Specialized in professional cake decoration and dessert presentation.
Education
Associate of Science - Culinary Arts
Keiser University
Tallahassee, FLSkills
- Expert Knife Skills
- Meat Fabrication
- Baking & Pastry
- Global Cuisine
- Inventory Management
- Purveyor Relations
- Labor Tracking
- Scheduling
- Staff Training & Supervision
- Conflict Resolution
- High-Volume Management
- Food Service Sanitation
- State/Federal Regulations
- Microsoft Word
- POS Systems
- Coordinate scheduling
- Calendar management
- Record keeping
- Computer proficiency
- Customer relationship management
- Team collaboration
- Problem solving
- Effective communication
- Staff training
- Time management
- Office management
Core Competencies
Expert Knife Skills, Meat Fabrication, Baking & Pastry, Global Cuisine, Inventory Management, Purveyor Relations, Labor Tracking, Scheduling, Staff Training & Supervision, Conflict Resolution, High-Volume Management, ServSafe Certified, Food Service Sanitation, State/Federal Regulations
Timeline
Scheduling Coordinator
The Goldton at Jones Farm
06.2022 - Current
Kitchen Manager
GoldChoice Deltona
10.2020 - 08.2021
Dining Room Manager
HarborChase of Dr. Phillips
10.2018 - 07.2020
Line Cook
Healthsouth Altamonte Springs
03.2018 - 10.2018
Lead Line Cook / Acting Supervisor
The Apalachee Center
07.2007 - 12.2017
Line Cook / Menu Consultant
Catering Capers
02.2007 - 12.2017
Pastry Cook / Baker
Food Glorious Food
04.2005 - 01.2007
Associate of Science - Culinary Arts
Keiser University