Natasha Pearson
Las Vegas,CA
Summary
Adept at enhancing operational efficiency and client satisfaction, my tenure at The Economic Opportunity Board of Clark County honed my analytical problem-solving and clear communication skills. Achievements include streamlining intake and case management processes, and fostering strategic relationships, demonstrating a commitment to excellence and a knack for meticulous review and strategic decision-making.
Overview
13
13
years of professional experience
Work History
Lead Intake Coordinator
The Economic Opportunity Board of Clark County
05.2021 - Current
- Conducted regular audits of intake records to identify areas for improvement, leading to increased efficiency in the workflow.
- Coordinated community outreach initiatives to raise awareness about available services and generate referrals from local organizations.
- Demonstrated exceptional problem-solving skills, resolving complex client issues and maintaining a high level of satisfaction.
Childcare Program Case Manager Lead
The Economic Opportunity Board of Clark County
05.2021 - Current
- Streamlined case documentation procedures, reducing processing time and increasing efficiency.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Accounts Receivable/Accounts Payable Specialist
The Molasky Group
06.2012 - 03.2020
- Streamlined accounts receivable processes by implementing an efficient invoicing system, reducing payment delays.
- Contributed to successful budget planning by actively participating in forecasting activities and analyzing expense trends.
- Improved cash flow by diligently managing account collections and resolving outstanding invoices.
- Fostered a positive work environment by actively participating in teambuilding activities and maintaining open lines of communication with colleagues.
Education
Graduate Certificate - Medical Social Work
US Carrer Insutitue
PA03-2020
Bachelor of Science - Business Administration And Management
MacMurray College
Texas City, TX03-2020
High School Diploma -
Horizon High School
Las Vegas06-2002
Skills
- Engagement and Motivation Strategies
- Protection of Client Information
- Strategic Delegation Skills
- Analytical Problem-Solving
- Timely Follow-Up Strategies
- Meticulous Review Skills
- Clear Communication Proficiency
- Strategic Decision-Making
- Client Relationship Management
- Strategic Relationship Development
- Courteous Digital Correspondence
- Advanced Microsoft Office Skills
Timeline
Lead Intake Coordinator
The Economic Opportunity Board of Clark County
05.2021 - Current
Childcare Program Case Manager Lead
The Economic Opportunity Board of Clark County
05.2021 - Current
Accounts Receivable/Accounts Payable Specialist
The Molasky Group
06.2012 - 03.2020
Graduate Certificate - Medical Social Work
US Carrer Insutitue
Bachelor of Science - Business Administration And Management
MacMurray College
High School Diploma -
Horizon High School
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