Natasha Pierce
Oak Grove,US
Summary
Exhibits dynamic capabilities as a medical assistant with a successful history at Doctors Diet Program excelling in patient care and medical office management. Skilled in medical billing and coding, I enhance patient experiences through meticulous attention to detail and effective communication. Committed to improving patient outcomes and streamlining processes in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2027
2027
years of professional experience
Work History
Medical Assistant
Doctors Diet Program
Clarksville, Tennessee
2025 - Current
- Administered injections, medications, and treatments under the physician's guidance.
- Provided support during consultations and examinations, ensuring optimal patient care.
- Recorded vital signs and documented patient information with precision.
- Facilitated patient intake forms and medical history documentation efficiently.
- Managed appointment scheduling and conducted follow-up calls to enhance patient experience.
- Coordinated with healthcare providers to streamline patient care processes effectively.
- Educated patients on medications, procedures, and post-operative care plans.
- Maintained cleanliness and organization of exam rooms and medical supplies at all times.
- Mentored junior staff, providing guidance on best practices and professional development.
- Trained employees on additional job positions to maintain coverage of roles.
Patient Access Representative
Hawaii Pacific Health
Honolulu, Hawaii
- Resolved patient inquiries, enhancing communication and improving patient satisfaction.
- Maintained patient records, ensuring compliance and optimizing data accessibility.
- Created a welcoming environment, boosting patient experience through attentive service.
- Assisted with vaccination sign-ups, verifying insurance coverage for seamless processing.
- Scheduled appointments, diagnostic tests, and procedures.
Billing Specialist
Schofield Vision Center
Wahiawa, Hawaii
- Oversaw billing processes, enhancing precision and minimizing errors, contributing to financial health.
- Partnered with healthcare providers to ensure accurate coding, resulting in improved claim submissions and strengthened revenue cycle management.
- Analyzed billing data, identifying areas for improvement, increasing claim approvals.
- Maintained detailed billing records, ensuring regulatory compliance and operational efficiency.
- Built strong insurer and patient relations, facilitating swift resolution of billing issues.
Admissions Coordinator
Peak Behavioral
El Paso, Texas
- Streamlined applicant screening processes, improving turnaround times and increasing hospital acceptance rates.
- Partnered with clinical teams to refine patient assessment protocols, fostering a unified approach that boosted acceptance rates.
- Evaluated applicant suitability against hospital criteria to ensure compliance.
- Generated admissions reports through trend analysis to support informed decision-making.
- Protected patient data, maintaining confidentiality standards.
Certified Nursing Assistant
Windsor Care Center
Terrell, Texas
- Supported daily living activities for residents, improving their quality of life and adherence to care standards.
- Provided compassionate care to residents, creating a nurturing environment that contributed to their overall well-being.
- Worked closely with nursing staff to develop personalized care plans, ensuring holistic support for each resident.
- Monitored vital signs and reported changes, enabling timely interventions and improving patient outcomes.
- Maintained accurate documentation of resident care, ensuring accountability and compliance with healthcare regulations.
Education
Medical Assistant -
US Career Institute
04-2026
Billing and Coding -
US Career Institute
Certified Nursing Assistant -
Centric Nursing Institute
High School Diploma -
US Career Institute
Skills
- Attention to detail
- Medical terminology
- Patient assessments and triage
- Medical office administration and management
- Patient flow and records management
- Vital signs and examinations
- Insurance claims processing
- Medical billing and coding
- Patient-focused care
- Multitasking under pressure
- Computer proficiency
- Data management and accuracy
- Quick learning ability
- Invoicing and coding systems
Timeline
Medical Assistant
Doctors Diet Program
2025 - Current
Patient Access Representative
Hawaii Pacific Health
Billing Specialist
Schofield Vision Center
Admissions Coordinator
Peak Behavioral
Certified Nursing Assistant
Windsor Care Center
Medical Assistant -
US Career Institute
Billing and Coding -
US Career Institute
Certified Nursing Assistant -
Centric Nursing Institute
High School Diploma -
US Career Institute