Natasha Raikhovski
Hightstown,New Jersey
Summary
Experienced in veterinary scheduling, appointment coordination, and electronic records, with a calm demeanor and clear communication that supports busy client-facing teams and smooth patient care.
Overview
2
2
years of professional experience
Work History
Client Service Representative
Garden State Veterinary Specialist
Eatontown, New Jersey
04.2026 - Current
- Handled client calls regarding specialty veterinary services and emergency concerns, ensuring timely and accurate information delivery.
- Scheduled appointments for clients across multiple veterinary departments.
- Processed payments and explained billing details to clients.
- Facilitated communication between clients, doctors, and veterinary technicians, enhancing service coordination.
- Provided emotional support to anxious pet owners during appointments. with clear, calm service.
Veterinary Receptionist
Straley Veterinary Associates
Bellefonte, Pennsylvania
10.2025 - 04.2026
- Answered client calls and scheduled appointments for veterinary patients.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Updated patient records and verified medical information in clinic systems.
- Relayed client concerns to veterinarians and veterinary technicians.
- Coordinated appointment reminders and follow-up messages for clients.
Kennel Technician
Goldenwood Kennels
Bellefonte, Pennsylvania
07.2025 - 10.2025
- Cleaned kennels, runs, and play areas at Goldenwood Kennels
- Walked dogs and supervised exercise time in secure areas
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
Patient Care Coordinator
Drayer Physical Therapy
Bellefonte, Pennsylvania
12.2024 - 07.2025
- Coordinated patient appointment scheduling for Drayer Physical Therapy clinic visits, ensuring timely access to care.
- Verified insurance details and authorization for therapy appointments to facilitate patient access and streamline operations.
- Processed patient referrals by confirming necessary documentation and liaising with healthcare providers to enhance continuity of care. and new patient registration.
- Collected intake forms and entered updates into electronic medical records.
Education
High School Diploma -
Dominican Academy
New York, NY05-2021
Some College (No Degree) - Animal Science
Pennsylvania State University
University Park, PASkills
- Veterinary scheduling
- Pet handling
- Appointment coordination
- Electronic records
- Multi department coordination
- Clear communication
- Calm demeanor
Timeline
Client Service Representative
Garden State Veterinary Specialist
04.2026 - Current
Veterinary Receptionist
Straley Veterinary Associates
10.2025 - 04.2026
Kennel Technician
Goldenwood Kennels
07.2025 - 10.2025
Patient Care Coordinator
Drayer Physical Therapy
12.2024 - 07.2025
High School Diploma -
Dominican Academy
Some College (No Degree) - Animal Science
Pennsylvania State University