Natasha Ramirez
Sparks,NV
Summary
Proven leader and dedicated team player with a track record of delivering exceptional customer service and enhancing operational efficiency at El Pollo Loco. Skilled in cash handling and fostering guest engagement, demonstrated by efficiently managing high-volume transactions and cultivating positive dining experiences. Achieved significant improvements in service quality through effective multitasking and team collaboration.
Overview
6
6
years of professional experience
Work History
Server
Red Robins
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
El Pollo Loco
03.2018 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
Dollar Tree
04.2019 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Basic - Basic
East Union High
Manteca, CA04.2004
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Red Robins
07.2024 - Current
Cashier
Dollar Tree
04.2019 - 07.2022
Assistant Manager
El Pollo Loco
03.2018 - 08.2022
Basic - Basic
East Union High
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