Natasha Reece

Supervised staff, providing targeted training and support that improved overall performance.

• Facilitated skill development by providing essential training and resources.
• Coordinated client services and managed appointments to improve operational efficiency.
• Resolved customer inquiries, ensuring prompt resolution and fostering client satisfaction.
• Conducted regular meetings to align employees on salon achievements and set clear sales goals.
• Maintained accurate financial records of all salon transactions.

• Processed incoming claims and verified documentation for accuracy and completeness.
• Supported claim representatives by gathering essential information from clients to facilitate claims processing.
• Maintained organized records of claims and ensured timely updates in the system.
• Identified discrepancies in claims files and coordinated with relevant parties to ensure timely corrections.
• Performed data entry into internal systems to process claims requests.
• Developed case files and composed professional correspondence and claims notices to streamline claims documentation.
• Assisted in the preparation of documents for claims processing.
• Investigated and resolved discrepancies in claims data entries.