Natasha Ruiz De Val
Telecommunications Operator
Miami,FL
Summary
Detail-oriented individual with exceptional communication and excellent time management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Telecommunications Operator
Loews Hotels & Co.
08.2023 - Current
- Facilitated seamless communication between various departments within the hotel by promptly relaying pertinent information about guests needs or special requests.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Provided personalized recommendations for local attractions, dining options, and transportation services based on guest preferences.
- Maintained detailed knowledge of hotel amenities, services, policies, and procedures to provide accurate information to guests.
Office Manger's Assistant
Coast Farms
12.2018 - 02.2020
- Oversaw office inventory activities by ordering and requisitions and stocking/shipment receiving.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Senior Sales Representative
Ann Taylor
10.2014 - 12.2018
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Trained, coached, and mentored new sales associates for maximum performance.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
Education
High School Diploma -
Felix Varela Senior High
Miami, FL 08.2008 - 06.2011
Bachelor of Arts - Game Design
Full Sail University
Winter Park, FL 08.2020 - Current
Skills
Bilingual (English & Spanish)
Guest Relations
Problem Solving Skills
Administrative Skills
Multitasking Profiency
Timeline
Telecommunications Operator
Loews Hotels & Co.
08.2023 - Current
Bachelor of Arts - Game Design
Full Sail University
08.2020 - Current
Office Manger's Assistant
Coast Farms
12.2018 - 02.2020
Senior Sales Representative
Ann Taylor
10.2014 - 12.2018
High School Diploma -
Felix Varela Senior High
08.2008 - 06.2011
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