Natasha Thomas

• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Treatment Plan Coordinator, creating treatment plans and presenting them. With over 85% approval rate.
• Insurance Coordinator, Inputting all insurance information. All dental claim submissions and processing. Extensive dental insurance knowledge.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Optimized office space utilization, leading to more efficient and productive work environment.
• Managed scheduling and coordination of all office meetings to ensure smooth operations.
• Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
• Established team priorities, maintained schedules and monitored performance.
• Answered phone promptly and directed incoming calls to correct offices.
• Confirmed appointments, communicated with clients, and updated client records.

• Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
• Explained treatment procedures and instructed patients on home care guidelines.
• Taking x-rays and impressions for procedures.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Extended knowledge of dental terminology and dental anatomy.
• Conducted regular cleaning and sterilization of instruments and facilities.

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• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• 15 years of Orthodontic assisting experience.