Natasha Thomas
Gaylord,MI
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
10
10
years of professional experience
Work History
Team lead
Community Financial Credit Union
03.2023 - Current
- Provided open and honest communication to create a trusting relationship with my team
- Stayed organized to help successfully run two branches
- Created an open-door atmosphere and proved to them I am here no matter what
Financial Services Specialist
Community Financial Credit Union
05.2020 - 03.2023
- Built my book of business with my members by providing great service and solutions
- Learned to read credit reports and make suggestions that would benefit members
Member Service Representative
Community Financial Credit Union
10.2014 - 05.2020
- Handled cash and check transactions effectively and accurately
- Spoke with our members about other products that they would benefit from
- Greeted them as soon as they walked in to feel welcome and ready to assist them with a smile
Education
High School Diploma -
Gaylord High School
05-2012
No Degree -
Kirkland Community College
GaylordSkills
- Attention to detail
- Conflict resolution
- Member focus
- Coaching and mentoring
- Reliable and dependable
- Go getter attitude with a smile
Timeline
Team lead
Community Financial Credit Union
03.2023 - Current
Financial Services Specialist
Community Financial Credit Union
05.2020 - 03.2023
Member Service Representative
Community Financial Credit Union
10.2014 - 05.2020
High School Diploma -
Gaylord High School
No Degree -
Kirkland Community College
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