Natasha Wesley
Lithia Springs,GA
Summary
Detail-oriented and dependable team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and manage multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
Work History
Human Resources Assistant
U.S. Army
Hinesville
10.2014 - 06.2023
- Managed comprehensive Human Resources functions, including the processing and maintenance of personnel documentation, staffing, training, and performance evaluations.
- Coordinated schedules, appointments, and meetings, ensuring efficient time management and adherence to organizational procedures.
- Developed and implemented reporting systems to assess the efficacy of HR programs, contributing to continuous improvement initiatives.
- Strong attention to detail, working with little to no supervision.
- Conducted program evaluations to determine resource requirements and managed inventory controls to maintain necessary supplies
- Led and developed a team of ten, fostering a collaborative work environment and ensuring high levels of accuracy and data integrity in all personnel actions
- Developed a career advancement program focused on employee satisfaction and retention
- Advised managers on effective employee performance management
- Hosted morale events and company picnics to celebrate company anniversaries, birthdays, and other milestones.
Server
Longhorn Steakhouse
Hinesville
04.2016 - 05.2021
- Delivered exceptional customer service, fostering a positive dining experience and addressing guest concerns promptly to ensure satisfaction
- Collaborated with kitchen staff to coordinate efficient order delivery, contributing to a streamlined and effective service operation
- Maintained dining area cleanliness and organization, adhering to stringent hygiene and safety standards to provide a comfortable guest experience
- Developed and trained three new staff members a year on the proper handling of customer inquiries
- Upheld the highest standards of cleanliness and staff conduct and reduced complaints by 40%
- Accurately operated POS cash register, handling an average of over 250 transactions daily, and counted the money in cash drawers to ensure accuracy.
Education
Associate - Business
Colorado Technical University
Colorado Springs, COSkills
- Data entry
- Customer service
- Computer literacy
- Detail oriented
- Microsoft Office
- Adaptable
- Documentation review
- Restaurant experience
- Time management
Clearance
Secret Clearance
Awards
- Employee of the month (five times)
- Excellent behavior
Timeline
Server
Longhorn Steakhouse
04.2016 - 05.2021
Human Resources Assistant
U.S. Army
10.2014 - 06.2023
Associate - Business
Colorado Technical University