Natasha Woods
Kentwood,MI
Summary
Front office professional with robust background in administrative and customer service roles. Proven ability to handle diverse tasks and improve operational efficiency. Reliable team player known for adaptability and achieving results. Skilled in scheduling, customer interaction, and problem-solving.
Overview
21
21
years of professional experience
Work History
Front Office Specialist
Concentra
01.2024 - Current
- Patient Registration.
- Patient scheduling.
- Checking patients in and out
- Management of multi-line phone system.
- Front office management
- Patient communication regarding appointments
- File medical records and correspondence
- Obtain authorizations for patient services
- Patient followed up with patient reminders/cancellations
- Review clinician transcriptions
- Process and entered patient charges
Administrative Assistant
Fresenius Kidney Care
03.2017 - 01.2024
- Preparing and processing routine correspondence, letters and reports
- Processed purchase orders using software applications
- Maintained accurate records of hospitalization and patient travel
- Facilitate coordination of patient scheduling for ancillary testing
- Assisted with end of month reporting requirements
- Coordinate new admission and transfer, placement and confirmation with the Clinical Manager.
- Processed and managed medical insurance with facility insurance coordinator.
CCHT/PCT/Preceptor Level 3
Fresenius Kidney Care
08.2004 - 03.2017
- Certified Clinical Hemodialysis Technician
- Prepared and processed recruitment and training of new staff
- Directed patient care and training program
- Coached and developed support for clinical staff
- Initiate and terminate dialysis treatments
- Responsible for setting up operation
- Cleaning and disinfection of dialysis equipment
Education
Medical Coding and Billing
Davenport University
01.2003
undefined
Eisenhower College
01.1993
Skills
- Typing
- Computer skills-Occusource, Touchworks
- Ancillary testing
- Fax machines
- Copiers
- Multi-line phones
- Medical office coaching
- Management of front office
- Patient coordinator
- Microsoft Office
- Some Excel
Timeline
Front Office Specialist
Concentra
01.2024 - Current
Administrative Assistant
Fresenius Kidney Care
03.2017 - 01.2024
CCHT/PCT/Preceptor Level 3
Fresenius Kidney Care
08.2004 - 03.2017
Medical Coding and Billing
Davenport University
undefined
Eisenhower College
Similar Profiles
Ashley PolkAshley Polk
Referral Coordinator at ConcentraReferral Coordinator at Concentra
Brianna Fowler OwensBrianna Fowler Owens
Limited scope X-Ray Technician/Medical Assistant at ConcentraLimited scope X-Ray Technician/Medical Assistant at Concentra
Araceli martinezAraceli martinez
X-ray Technologist LMRT | Medical Support Specialist at ConcentraX-ray Technologist LMRT | Medical Support Specialist at Concentra
Sujaina ParajuliSujaina Parajuli
PSA at UnifiPSA at Unifi
Johnny DiggsJohnny Diggs
Pre-weigh Operator at AmerichemPre-weigh Operator at Americhem