Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Mays Deshields

College Park,GA

Summary

Skilled Customer oriented Representative with expertise in problem-solving, conflict resolution, and communication Authorized to work in the US for any employer

Overview

6
6
years of professional experience

Work History

Medical Front Office Specialist

Wellstar Neurology and headache
Marietta, GA
02.2024 - Current
  • Patient care: Greeting patients, checking them in, and collecting insurance information
  • Scheduling: Making appointments and following up with patients to ensure they have scheduled any necessary follow-ups
  • Record keeping: Maintaining medical records, filing patient forms, and organizing records
  • Billing: Processing billing, handling insurance forms, and verifying insurance coverage

Community Outreach Representative (Remote)

Insight Global
Smyrna, GA
08.2022 - 01.2024
  • As an outreach specialist, your job duties involve identifying community needs, developing wellness programs and initiatives, and tracking progress. Identifying their material issues and assisting their efforts at self-organization, resistance, and education. Recognize emerging issues and leaders, and create frameworks for community organizers

Warehouse Worker

DHL Supply Chain
College Park, GA
07.2021 - 01.2022

Sort, scan, load, unload shipments; operate pallet jacks/forklifts; maintain organization; may involve heavy lifting.

Medical Records Clerk

Chart-Pro
Atlanta, GA
08.2019 - 04.2020
  • Responsibilities included Distributing medical charts to the appropriate departments of the hospital
  • Assist with departmental audits and investigations
  • Retrieve medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes
  • Ensure patient charts, paperwork and reports are completed in an accurate and timely manner
  • Deliver charts to assigned areas of the hospital by following established routing procedures

Education

Certificate - Phlebotomy

Cumberland medical institute
11.2017

High school diploma or GED - undefined

Campbell High School
Smyrna, GA
05.2011

Skills

  • Epic
  • Medical Scheduling
  • EMR Systems
  • Medical Records
  • Insurance Verification
  • Warehouse shipping/receiving
  • Package handling
  • Medical Office Experience
  • Medical Billing
  • Hospital Experience
  • Medical Terminology
  • QuickBooks
  • Patient Care
  • Anatomy Knowledge
  • CPT Coding
  • HIPAA
  • Multi-line phone systems
  • Medical receptionist
  • Typing
  • Clerical experience
  • EMR systems
  • Medical terminology
  • Medical records
  • Customer service
  • ICD coding

Timeline

Medical Front Office Specialist

Wellstar Neurology and headache
02.2024 - Current

Community Outreach Representative (Remote)

Insight Global
08.2022 - 01.2024

Warehouse Worker

DHL Supply Chain
07.2021 - 01.2022

Medical Records Clerk

Chart-Pro
08.2019 - 04.2020

Certificate - Phlebotomy

Cumberland medical institute

High school diploma or GED - undefined

Campbell High School
Courtney Mays Deshields