Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natashalee Dunn

Los Angeles,CA

Summary

Goal-oriented travel management professional with 7 years of experience working within organizations ranging in size, value and business scale. Works with business executives and all levels of staff to deliver quality booking options that fit individual schedules. Dedicated to timeliness, cost-effectiveness and supporting attainment of challenging business objectives.

Overview

7
7
years of professional experience

Work History

Travel Manager

American Express Travel Rltd Svcs Co,Inc
08.2019 - Current
  • Worked closely with top executives and assistants to meet compliance with strict business schedules.
  • Prepared necessary travel documentation for national and international trips to diverse locations.
  • Contributed to development and implementation of travel booking processes, procedures and systems.
  • Managed 8 business accounts with strong focus on achieving high levels of client praises and loyalty.

Travel Consultant

American Express Travel Rltd Svcs Co,Inc
07.2018 - 08.2019
  • Worked closely with clients to understand unique needs and meet specific travel, dining and retail desires.
  • Handled sensitive information with professionalism and discretion.
  • Organized trips for individual, family and business travelers.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.

Technical Support Representative

Asurion
11.2016 - 07.2018
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Documented support interactions for future reference.
  • Used ticketing systems to manage and process support actions and requests.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Education

High School Diploma -

Paint Branch High School
Burtonsville, MD

Project Management Specialization -

University of Colorado At Boulder
Boulder, CO

Hotel Management: Distribution, Revenue And Demand -

ESSEC International Business School
Cergy, France

Skills

  • Clientele Relationship Development
  • 7 years of experience in Retail, Sales, or Customer Service experience
  • 5 years Travel experience
  • 4 years of experience in people management
  • 5 Travel Industry Knowledge
  • 5 years of experience working with teams across multiple geographies

Timeline

Travel Manager

American Express Travel Rltd Svcs Co,Inc
08.2019 - Current

Travel Consultant

American Express Travel Rltd Svcs Co,Inc
07.2018 - 08.2019

Technical Support Representative

Asurion
11.2016 - 07.2018

High School Diploma -

Paint Branch High School

Project Management Specialization -

University of Colorado At Boulder

Hotel Management: Distribution, Revenue And Demand -

ESSEC International Business School

Similar Profiles

CREATE PROFILE
Natashalee Dunn