NATASHA N. WEST
OhioHealth
Mansfield,OH
22
years of professional experience
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Work History
Certified Medical Assistant
3 Years 1 Month- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Medical Assistant
1 Year 1 Month- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Maintained accurate patient records, contributing to effective communication among medical team members.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
Certified Medical Assistant
8 Years 3 Months- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
Laboratory Technician
9 Years 11 Months- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Trained new associates in laboratory procedures and standards.
Education
Associate Degree in Nursing - Nursing
Diploma - Medical Assisting
High School Diploma
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Electronic health records
Vital sign monitoring
Wound care
Triage assessment
Sample collection procedures
Immunization administration
OB/GYN procedures
CPR
First aid
Basic life support
Timeline
Certified Medical Assistant
OhioHealth
09.2023 - CurrentRead More
Certified Medical Assistant
Pediatric Consultants Of Ashland & Mansfield
08.2022 - 09.2023Read More
Certified Medical Assistant
Interventional Spine & Pain Management
06.2014 - 09.2022Read More
Laboratory Technician
Ameripath Diagnostic Laboratory
06.2004 - 05.2014Read More
Bryant & Stratton College
Associate Degree in Nursing from Nursing
Read More
Remington College
Diploma from Medical Assisting
Read More
Bedford High School
High School Diploma
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