Na'Tashia Daughtry
Decatur,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Private Nanny
Private Family Client
Atlanta, GA
01.2021 - Current
- Transported the children safely to appointments, social engagements or recreational activities.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Participated in professional development activities such as trainings or workshops related to childcare topics.
- Facilitated playdates between siblings or friends in order to foster social interaction among peers.
- Assisted with homework, tutoring and school projects as needed.
- Encouraged developmentally appropriate language skills through conversation and activities.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Took children on outings such as parks, library visits, sports events or educational trips.
Daycare Teacher
Daycare & Preschool
Covington, GA
01.2019 - 06.2020
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Administered medication according to doctor's orders when needed.
- Adapted teaching methods based on individual student needs.
- Developed lesson plans and activities to engage children in learning.
- Maintained supplies inventory for the classroom including art materials and books.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Assisted with toilet training and diaper changing when necessary.
- Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Provided guidance on social development issues such as sharing, following directions.
- Participated in professional development opportunities to stay abreast of current trends in early childhood education.
Personal Babysitter
Family And Neighbors.
Atlanta, GA
03.2018 - 01.2019
- Organized travel arrangements, including flights, transportation, and accommodation.
- Managed office supplies inventory and placed orders when necessary.
- Monitored children's behavior while providing positive reinforcement techniques when needed.
- Prepared meals and snacks for the children according to dietary requirements.
- Maintained a safe and healthy environment for the children by following all safety procedures.
- Taught basic skills such as personal hygiene and social manners.
- Engaged with the children in creative play, music, singing, art projects.
- Assisted with bedtime routines such as bathing and dressing for sleep time.
- Organized age-appropriate activities such as arts and crafts, reading stories, playing games.
- Ensured that toys were always sanitized before use.
Customer Service Representative
Kohls Corp.
Atlanta
02.2015 - 04.2018
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
- Provided exceptional customer service to ensure customer satisfaction.
- Conducted regular follow-up calls with customers after resolving their issues.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Absegami High School
Galloway, NJ06-2014
Bachelor of Science - Nursing
Georgia State University
Atlanta, GASkills
- Call Management
- Complaint resolution
- Inbound and Outbound Calling
- Schedule mastery
- High-energy attitude
- Technical Support
- Call Center Operations
- Computer Proficiency
Timeline
Private Nanny
Private Family Client
01.2021 - Current
Daycare Teacher
Daycare & Preschool
01.2019 - 06.2020
Personal Babysitter
Family And Neighbors.
03.2018 - 01.2019
Customer Service Representative
Kohls Corp.
02.2015 - 04.2018
High School Diploma -
Absegami High School
Bachelor of Science - Nursing
Georgia State University
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