Natassja Keating
Friday Harbor
Summary
Housekeeping professional prepared to oversee and improve cleaning operations in hospitality setting. Proven ability to enhance guest satisfaction and streamline housekeeping procedures. Known for strong team collaboration and adapting to evolving needs, with focus on cleanliness standards and effective communication.
Overview
7
7
years of professional experience
Work History
Guest Room Attendant
Friday Harbor House
10.2024 - Current
- Maintained cleanliness and organization of guest rooms to ensure high standards of hospitality.
- Inspected rooms for quality assurance, addressing any maintenance issues promptly.
- Collaborated with housekeeping team to optimize workflow and improve efficiency in room turnover.
- Provided exceptional customer service by responding to guest requests and inquiries professionally.
Thrift Store Associate
Friday Harbor Firefighters Thrift House
07.2024 - 10.2025
- Assisted customers in locating merchandise and providing product information.
- Organized and restocked shelves to maintain store presentation standards.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Produce Customer Service
Wegmans Food Markets
06.2019 - 12.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Warehouse Associate
Stitch Fix
06.2018 - 06.2019
- Operated warehouse equipment to efficiently process incoming and outgoing shipments.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Some college - Fine Arts
Northampton Community College
Bethlehem, PA06.2022
High School Diploma - undefined
Liberty High School
Bethlehem, PA06.2017
Skills
- Customer assistance
- Attention to detail focus
- Organization
- Interpersonal relationship building
- Team cooperation
- Team collaboration
Languages
Spanish
Limited Working
Arabic
Elementary
English
Native or Bilingual
Timeline
Guest Room Attendant
Friday Harbor House
10.2024 - Current
Thrift Store Associate
Friday Harbor Firefighters Thrift House
07.2024 - 10.2025
Produce Customer Service
Wegmans Food Markets
06.2019 - 12.2024
Warehouse Associate
Stitch Fix
06.2018 - 06.2019
High School Diploma - undefined
Liberty High School
Some college - Fine Arts
Northampton Community College
Other Volunteer Work
- Boys and Girls Club - Bethlehem, PA : March, 2016 - June 2016
- AWOSM, Animal Shelter - Stroudsburg, PA : February, 2015 - August, 2015
RELATIVE COURSEWORK
- Introduction to Communication
- English Writing and Literature
- Mathematics