Nate Champney
Longview,TX
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
14
14
years of professional experience
Work History
Supervisor
Home Depot
09.2022 - 01.2024
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Customer Service Manager
Nothing Bundt Cakes
06.2010 - 04.2020
- Researched and corrected customer concerns to promote company loyalty.
- Negotiated contracts with outside carriers to minimize costs to company and customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
- Collaborated with marketing department to launch and manage promotional activities and campaigns.
- Cultivated a culture of continuous improvement by regularly soliciting feedback from staff members regarding areas where improvements could be made.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
No Degree - Seminary
Liberty University
Lynchburg, VAGED -
Claremont Christian Academy
Claremont, NH1999
Skills
- Inventory Oversight
- Policy Enforcement
- Process Improvement
- Business Administration
- Goal-Oriented
- Expectation setting
- Staff Management
Timeline
Supervisor
Home Depot
09.2022 - 01.2024
Customer Service Manager
Nothing Bundt Cakes
06.2010 - 04.2020
No Degree - Seminary
Liberty University
GED -
Claremont Christian Academy
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