Nate Gutierrez
Phoenix,AZ
Summary
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Rosenbergs Bagels and Delicatessen
Denver, CO
11.2022 - 07.2025
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Restaurant Waiter
Sushi Jeju
Fort Collins, CO
10.2018 - 06.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
High School Diploma -
Round Valley High School
Springerville, AZ05-2015
Skills
- Team leadership
- Inventory management
- Operational efficiency management
- Workforce development
- Strategic planning skill
- Process improvements
- Financial reporting
- Workflow coordination
- Training and development skill
Timeline
Assistant General Manager
Rosenbergs Bagels and Delicatessen
11.2022 - 07.2025
Restaurant Waiter
Sushi Jeju
10.2018 - 06.2022
High School Diploma -
Round Valley High School