Nate Vance
Raleigh,NC
Summary
Dynamic Solutions Specialist with a proven track record at Milner, enhancing customer relationships and driving revenue growth by over $950,000 in FY 2024. Expert in Security and Managed IT Services, with a flair for creative solutions and teamwork. Skilled in Customer Relationship Management and Quality Assurance, adept at fostering partnerships and expanding networks.
Overview
6
6
years of professional experience
Work History
Solutions Specialist
Milner
06.2021 - Current
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company of over $950,000 for FY 2024
- Established strong partnerships with industry peers and relevant organizations, expanding the company's network and fostering new opportunities for collaboration.
- Provided technical expertise to both clients and account managers in Security, Managed IT Services, Cybersecurity, Audio/Visual, and Document Workflow Solutions.
Maintenance and Reliability Engineering Co-op
Chemours
08.2018 - 12.2018
- MI/QA team member tasked with recircuiting the plant’s maintenance plan to optimize inspection routes and inspection times of over 100 maintenance plans
- Demonstrated adaptability in diverse work environments by quickly learning new technologies and processes specific to each assignment location or departmental focus area.
Education
Bachelor of Science - Mechanical Engineering
North Carolina State University
Raleigh, NC05-2021
Skills
- Data Entry
- Product Knowledge
- Customer Relationship Management
- Creative solutions
- Quality Assurance
- Project Management
- Product Demonstration
- Pricing quotes
- Teamwork and Collaboration
- Customer Service
Languages
Chinese (Mandarin)
Limited Working
Timeline
Solutions Specialist
Milner
06.2021 - Current
Maintenance and Reliability Engineering Co-op
Chemours
08.2018 - 12.2018
Bachelor of Science - Mechanical Engineering
North Carolina State University
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