Nathalia Leonard
Chicago,IL
Summary
Hello my name is Nathalia, I am regarded as a critical thinker who is skilled in ethical reasoning and complex problem-solving. I excel at adaptability and endurance. I am typically open minded and unbiased, always willing to receive a fresh perspective. In a social environment I am accepting of others and work to benefit their lives with the goal of collaborative peace. I have been respected as a rather composed individual with a willingness to serve.
Overview
3
3
years of professional experience
Work History
Dog Groomer
Petco
Rochester, MN
08.2022 - 02.2023
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Performed minor medical procedures such as gland expression and flea treatments.
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Scheduled appointments for clients using online software programs.
- Kept detailed records of services performed for each animal client.
Server
Denny's Electronics
Rochester , MN
10.2019 - 03.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Accurately recorded orders on cash register and point-of-sale system.
Education
Bachelor of Arts - Philosophy
North Park University
Chicago, IL05-2027
High School Diploma -
John Marshall Senior High School
Rochester, MN06-2021
Skills
- Verbal and written communication
- Customer Service
- Hand-Eye Coordination
- Relationship Building
- Animal Handling
- Analytical Thinking
- Problem Identification
- Dependable and Responsible
- Attention to Detail
- Active Listening
- Analytical Skills
- Critical Thinking
- Organizational Skills
- Social observation
- Consulting experience
- Decision-Making
- Adaptability
- Problem-solving aptitude
- Continuous Improvement
Timeline
Dog Groomer
Petco
08.2022 - 02.2023
Server
Denny's Electronics
10.2019 - 03.2021
Bachelor of Arts - Philosophy
North Park University
High School Diploma -
John Marshall Senior High School
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