Nathalia Ribecco
McKinney,TX
Summary
Experienced sales and service professional successful at managing activities and providing a high-quality customer service experience.
Dedicated and skilled Brazilian Attorney with experience in the legal business area focused on innovation and technology projects that use Artificial Intelligence and Big Data Analytics in your organization for prevention, adequacy, and best practices in dispute resolution.
Native Brazilian Portuguese and Fluent English level
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Brookfield Solutions Service
Coppell, TX
10.2023 - 06.2024
- Conducted estimates, sales, and explained all services offered.
- Created and managed budget spreadsheets.
- Provided customer service and followed up with clients.
- Managed payments and organized schedules.
- Answered questions from customers regarding products and services offered by the company.
Leasing Consultant
Parks Residential
Richardson, TX
06.2023 - Current
- Delivered exceptional customer service, managed check-ins, and follow up with clients to ensure satisfaction.
- Provided tailored product and service recommendations based on customer needs.
- Addressed and resolved customer account and billing inquiries.
- Prepared and submitted detailed reports, managed schedules, and coordinated appointments effectively.
- Diagnosed and resolved technical issues with customer devices.
Attorney
NR Law Firm
Sao Paulo, SP/Brazil
03.2020 - Current
- Consultancy on immigration processes
- Practice in Brazilian Digital Law/Technology and Information, GDPR, LGPD
- Acting in the areas of Brazilian Law concerning consumer law, mediation.
Dispatch Manager
BH Dispatch
Allen, TX
03.2022 - 06.2023
- Prepared daily work and run schedules.
- Documented services performed, operations information and dispatch details in system.
- Received or prepared work orders.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Scheduled and confirmed appointments.
- Reviewed and corrected errors on interest, principal and closing costs.
- Submitted budget estimates, progress reports and cost tracking reports.
Attorney
Lee, Brock, Camargo Lawyers and Associates
Sao Paulo, SP/Brazil
11.2018 - 03.2020
- Acting in innovation and technology projects using Artificial Intelligence applied to Law for the prevention, adequacy and best practices in dispute resolution
- Segment Analytics, Audit in processes with evidence of settlement, monitoring and indexing of public data
- Predictive analysis, forecasts and contingencies based on jurimetrics
- Strategic projects for large companies in the process of judicial recovery in the civil construction, agro-industrial sector, seeking solutions for the approval of the plan
- Experience in strategic civil litigation, consumer, mediation and agreements, preparing defenses, appeals with the State Courts, Special Courts, Procon (Consumer Protection and Defense Program), carrying out procedural monitoring, agreements, negotiation and agreement analysis
- Monitoring, analysis and control of the workflow of publications, as well as defining deadlines to the technical team, release of hearing, serving large companies in the automotive, electronics, cosmetics sector
- Solid experience in Controllership and Legal Auditing, working in the management of the legal system, registration, publication, reading of subpoenas, subsidies, obligation to do, electronic diligence, double check, filing of PEC (Proposal for a Constitutional Amendment).
Corresponding Lawyer
Gomes & Prado Business Advice
Sao Paulo, SP/Brazil
08.2017 - 11.2018
- Corresponding attorney - diligences in Courts, Public and Private Agencies.
Legal Analyst
L. Sodre Law Firm
Sao Paulo, SP/Brazil
01.2017 - 08.2017
- Acting in the civil, consumer and agreements area, preparing procedural documents, powers of attorney, draft agreements, procedural monitoring, reading and analysis of publications and subpoenas.
Temporary Teacher
Option School
Joso-shi – Ibaraki-Ken, Japan
03.2013 - 06.2013
- English, history and literature classes for elementary and high school.
Education
Master of Theology - Theology
Northpoint University
Dallas, TX01-2027
Bachelor of Law - Legal Studies
Carlos Drummond De Andrade University
Sao Paulo - Brazil08.2016
Skills
- Planning & Organizing
- Customer Service/Establishing Effective Relationships
- Organizational Skills
- Problem-Solving
- Analytical skills
- Conflict resolution
- Teamwork
- Resilience
- Judgement and Decision Making
- Computer Skills/ Microsoft Office
- Verbal and Written Communication
Certification
Licensed Attorney in Brazil - OAB/SP number 427.959
English course – Shepherd School of Language in Dallas – (Sep/2022 - Sep/2023)
SEDA COLLEGE Online – (Apr/2020 – May/2021).
CEL LEP Piracicaba and Madrassy Idiomas Feb/1996 – Dec/2001). Advanced Excel Course - Udemy (currently in progress).
Additional Information
- LinkedIn: https://www.linkedin.com/in/nribeccoadv
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Administrative Assistant
Brookfield Solutions Service
10.2023 - 06.2024
Leasing Consultant
Parks Residential
06.2023 - Current
Dispatch Manager
BH Dispatch
03.2022 - 06.2023
Attorney
NR Law Firm
03.2020 - Current
Attorney
Lee, Brock, Camargo Lawyers and Associates
11.2018 - 03.2020
Corresponding Lawyer
Gomes & Prado Business Advice
08.2017 - 11.2018
Legal Analyst
L. Sodre Law Firm
01.2017 - 08.2017
Temporary Teacher
Option School
03.2013 - 06.2013
Master of Theology - Theology
Northpoint University
Bachelor of Law - Legal Studies
Carlos Drummond De Andrade University
Licensed Attorney in Brazil - OAB/SP number 427.959
English course – Shepherd School of Language in Dallas – (Sep/2022 - Sep/2023)
SEDA COLLEGE Online – (Apr/2020 – May/2021).
CEL LEP Piracicaba and Madrassy Idiomas Feb/1996 – Dec/2001). Advanced Excel Course - Udemy (currently in progress).
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