NATHALIA ROJAS
Atlanta,GA
Summary
Bilingual Certified Clinical Medical Assistant with hands-on experience in sleep medicine, pediatrics, and internal medicine. Strong technical skills combined with ability to lead teams, ensuring high-quality patient care and seamless office operations. Proven record of fostering positive relationships with patients, family members, and healthcare providers to deliver effective communication and education.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Lead Certified Medical Assistant
FusionSleep, LLC.
Alpharetta, GA
03.2023 - Current
- Assist healthcare providers with in-clinic appointments and telehealth visits to support efficient patient care and clinical workflows.
- Maintained and tracked sleep-related scoring documents to support accurate patient assessments and treatment planning.
- Monitored and tracked APAP device pressure adjustments to support prescribed sleep apnea therapy.
- Performed PAP mask fittings and manometer readings to assist with equipment assessment and patient treatment management.
- Submitted prior authorization requests for specialty medications, facilitating timely access to necessary treatments.
- Activated Inspire implant remotes and collaborated with providers to monitor patient compliance with Inspire therapy.
- Educated patients on Modius Sleep neurostimulation device, enhancing their understanding and effective use of treatment.
- Collaborated with clinical supervisor, providers, and team members to enhance workflows and deliver feedback aligned with departmental goals.
- Entered, reviewed, and updated new patient demographics, medical information, and follow-up documentation in the athenahealth EHR system.
- Maintained 100% charting accuracy, ensuring complete and accurate clinical documentation.
Medical Assistant / Scribe
Cooper Pediatrics, PC.
Duluth, GA
09.2021 - 08.2022
- Assist patients in preparation for examinations by obtaining and recording vital signs.
- Conduct patient interviews to gather medical history and current medical issues.
- Perform preventative care needs (immunizations, blood draw, hearing/vision screens, finger prick, and diagnostic procedures).
- Fill out and/or order labs with the appropriate test ordered.
- Recorded and entered laboratory test results into patient charts, maintaining accurate and up-to-date medical records for effective patient management.
- Managed patient phone calls, refilled prescriptions, and processed necessary forms, including physical forms, ensuring timely communication and continuity of care.
- Experience with Covermymeds.com (completed prior authorizations for insurance).
- Listed all proper diagnoses, symptoms, follow-up instructions, and prescriptions into the chart as dictated by the Physician.
- Assisted Physician in enhancing patient care and satisfaction by streamlining Electronic Medical Records processes, improving overall workflow efficiency.
Medical Assistant
Grupo Medico de Georgia, LLC.
Norcross, GA
08.2020 - 08.2021
- Obtained patient medical histories and vital signs.
- Executed venipuncture, finger pricks, injections, vaccinations, and diagnostic procedures (EKGs, urinalysis, rapid strep test, and COVID-19 rapid antigen test) to support patient care.
- Administer patients' specimen samples, and prepare for lab processing. Explained treatment procedures to the patients, ensuring proficient patient education.
- Assisted physicians during various medical procedures in the clinic.
- Managed prescription labeling and filling in clinic pharmacy to ensure accurate medication distribution.
- Managed and updated patient information/ medical histories in accordance with HIPAA regulations.
- Ensure that equipment and instruments are cleaned and sterilized after use.
- Coordinated supply inventory and ordering processes to maintain adequate clinic resources.
- Assisted front office receptionists with additional clerical duties, including processing patient check in/check-out, answering phones, making phone calls, scheduling appointments, taking messages for physicians, collecting patient demographic data, collecting co-pays, and processing requests for medical records.
Medical Assistant / Externship
Sugarloaf Pediatrics.
Lawrenceville, GA
07.2020 - 08.2020
- Obtained patient history; assessed/triaged patient, measured vital signs, and recorded information on chart.
- Explained treatment procedures and prepared patient and exam room for examination, facilitating effective consultations.
- Assisted physician during medical procedures, prioritizing patient safety and comfort throughout the process.
- Performed injections, vaccinations, and finger pricks.
- Completed medical chart to include medical services rendered and test results.
- Greeted patients, ensured smooth patient flow, and escorted patients to discharge counter, enhancing overall patient experience.
- Cleaned and sterilized instruments and equipment after use.
- Assisted front office staff by answering phones and scheduling appointments.
Team Leader / Trainer
CEC Corporation, Inc.
Norcross, GA
09.2018 - 06.2020
- Trained new associates on company policies and procedures.
- Answered questions, assisted team members with challenges, and oversaw work for quality and guideline compliance.
- Managed inventory and stock by maintaining detailed records of usage and sales, advising management on effective ordering practices.
- Perform closing procedures of the store, evaluate daily operations, and implement strategies to enhance efficiency of activities.
- Provided guests with exceptional personal service and support to enhance sales and customer satisfaction.
Education
Medical Assistant Diploma -
Altierus Career College
Norcross, GA01-2020
High School Diploma -
Parkview High School
Lilburn, GA01-2019
Skills
- Medication Administration
- Phlebotomy
- Specimen Collection
- Injections
- EKG
- Lab Testing
- Triage
- Vital Signs
- Patient Education
- Telehealth
- Charting
- Medical Records
- EMR
- Insurance Verification
- ICD10 / CPT Coding
- Prior authorization requests
- Co-Pay Collection
- Patient check-in/out
- Appointment Scheduling
- Posting Charges
- Medical Billing
- CMS1500
- Therapeutic Communication
- Team Collaboration
- Infection Control
- MS Office Suites
- AthenaHealth
Certification
2023 Certified Clinical Medical Assistant (CCMA) Certification / National Healthcare Association
Timeline
Lead Certified Medical Assistant
FusionSleep, LLC.
03.2023 - Current
Medical Assistant / Scribe
Cooper Pediatrics, PC.
09.2021 - 08.2022
Medical Assistant
Grupo Medico de Georgia, LLC.
08.2020 - 08.2021
Medical Assistant / Externship
Sugarloaf Pediatrics.
07.2020 - 08.2020
Team Leader / Trainer
CEC Corporation, Inc.
09.2018 - 06.2020
Medical Assistant Diploma -
Altierus Career College
High School Diploma -
Parkview High School