Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
School bus monitor
Transportation Management Solutions, LLC
Hartford, CT
09.2022 - Current
Facilitated communication between parents and drivers when language barriers exist.
Monitored student compliance with bus policies, which included maintaining decorum, promoting respectful behavior, and preventing disruptions within the vehicle.
Assist in loading and unloading passengers, including helping young children with their safety belts.
Promptly alerting my manager about any incidents or accidents involving students.
Loaded, secured, and unloaded wheelchairs, secured seatbelts, and demonstrated knowledge of students' special needs.
Banker
Citizens Bank
Middletown, CT
11.2019 - 03.2021
Assisted Spanish-speaking clients by providing banking services.
Completed daily cash balancing and operated ATMs.
Provided customer service to bank clients, answering inquiries and resolving complaints.
Advised customers on various banking products and services such as loans, investments, and credit cards.
Office secretary
Achievement First Hartford Academy Middle School
Hartford, CT
11.2017 - 07.2019
Organized student records effectively.
Assist the office coordinator with events and attendance.
Keep track of invoices, pay bills, and enter students' data into the school system.
Supported Spanish-speaking parents in effectively communicating with teachers and school staff.
Emergency Department Secretary
Hartford Hospital
Hartford, CT
01.2012 - 10.2017
Effectively monitor and interpret cardiac rhythms on cardiac monitors.
Facilitated effective communication among families, patients, doctors, and nurses by serving as a translator.
Arrange ambulance service for patient transport, and inform doctors and nurses when a patient is in need.
Scan and organize patient paperwork following HIPPA guidelines to maintain confidentiality and data security.
Answered incoming calls, responded to inquiries, and transferred calls as needed.