Nathalie Cardona
Manchester,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
School bus monitor
Transportation Management Solutions, LLC
Hartford, CT
09.2022 - Current
- Facilitated communication between parents and drivers when language barriers exist.
- Monitored student compliance with bus policies, which included maintaining decorum, promoting respectful behavior, and preventing disruptions within the vehicle.
- Assist in loading and unloading passengers, including helping young children with their safety belts.
- Promptly alerting my manager about any incidents or accidents involving students.
- Loaded, secured, and unloaded wheelchairs, secured seatbelts, and demonstrated knowledge of students' special needs.
Banker
Citizens Bank
Middletown, CT
11.2019 - 03.2021
- Assisted Spanish-speaking clients by providing banking services.
- Completed daily cash balancing and operated ATMs.
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Advised customers on various banking products and services such as loans, investments, and credit cards.
Office secretary
Achievement First Hartford Academy Middle School
Hartford, CT
11.2017 - 07.2019
- Organized student records effectively.
- Assist the office coordinator with events and attendance.
- Keep track of invoices, pay bills, and enter students' data into the school system.
- Supported Spanish-speaking parents in effectively communicating with teachers and school staff.
Emergency Department Secretary
Hartford Hospital
Hartford, CT
01.2012 - 10.2017
- Effectively monitor and interpret cardiac rhythms on cardiac monitors.
- Facilitated effective communication among families, patients, doctors, and nurses by serving as a translator.
- Arrange ambulance service for patient transport, and inform doctors and nurses when a patient is in need.
- Scan and organize patient paperwork following HIPPA guidelines to maintain confidentiality and data security.
- Answered incoming calls, responded to inquiries, and transferred calls as needed.
Education
Business Management Graduate -
Capital Community College
Hartford, CT01.2019
General Studies Graduate -
Capital Community College
Hartford, CT01.2017
General Studies Classes -
Manchester Community College
Manchester, CT01.2015
Skills
- Strong Work Ethic
- Teamwork and Collaboration
- Active Listening
- Effective verbal and written communication
- Flexibility
- Prioritization and time management
Languages
- English
- Spanish
Timeline
School bus monitor
Transportation Management Solutions, LLC
09.2022 - Current
Banker
Citizens Bank
11.2019 - 03.2021
Office secretary
Achievement First Hartford Academy Middle School
11.2017 - 07.2019
Emergency Department Secretary
Hartford Hospital
01.2012 - 10.2017
Business Management Graduate -
Capital Community College
General Studies Graduate -
Capital Community College
General Studies Classes -
Manchester Community College
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