Nathalie Dickson
Pet Groomer
Summary
Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Has the pet leaving with their heads held high. Dependably carries out instructions and stays current on schedules.
Overview
28
28
years of professional experience
Work History
Lead Groomer
Warrick Humane Society/Home Away Pet Spa
06.2020 - 02.2024
- Enhanced client retention through excellent communication skills and personalized grooming recommendations.
- Implemented safety protocols for the handling and care of pets, resulting in a decrease in incidents within the salon.
- Continually updated knowledge on our customer base.
- Achieved high levels of customer satisfaction by consistently meeting or exceeding expectations on pet appearance after each grooming session.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Professional Pet Groomer
Aussie Pet Mobile Greater Evansville
03.2018 - 06.2020
- Provided comprehensive pre-grooming consultations, discussing client preferences and addressing any concerns or special requests.
- Participated in local community events as a representative of the business, promoting our services among potential new clientele.
- Implemented effective time-management strategies, allowing for the completion of more appointments per day without sacrificing quality of service.
- Increased repeat business through exceptional customer service and attention to detail in grooming tasks.
- Assisted with inventory management responsibilities, helping to maintain adequate stock levels of necessary supplies while minimizing waste.
- Demonstrated expertise in handling various breeds, sizes, and temperaments of dogs and cats throughout the grooming process.
Dog Bather/Dog Grooming Apprentice
Donnas Pampered Pets
01.1996 - 01.2012
- Managed inventory of grooming supplies, ensuring adequate stock levels and timely reordering when necessary.
- Reduced appointment cancellations by promptly confirming scheduled bookings with clients.
- Observed animal behavior during bathing sessions, reporting any concerns or issues to management promptly.
- Maintained a clean and organized workspace for efficient grooming operations.
- Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Contributed to a positive team environment by assisting coworkers with tasks as needed.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Collaborated with senior groomers for continuous skill development, improving overall quality of services provided.
Education
High School Diploma -
William Henry Harrison High School
Evansville, IN 05.2001 -
Skills
Flexible Work Schedule
Grooming Tool Maintenance
Pet handling expertise
Special needs pet care
Strong Communication Skills
Customer Service
Multitasking Abilities
Honest and Dependable
Self Motivation
Additional Information
Work References
Amanda Bramschreiber (812)-217-0513 Manager at Home Away Pet Spa
Erik and Leena Perkins (801)-793-7136 Grooming clients
Personal References
Andrea Hessler (602)-499-5614 Known for 35 years
Monique La Roche (602)-422-1875 Known 5 years
Timeline
Lead Groomer
Warrick Humane Society/Home Away Pet Spa
06.2020 - 02.2024
Professional Pet Groomer
Aussie Pet Mobile Greater Evansville
03.2018 - 06.2020
High School Diploma -
William Henry Harrison High School
05.2001 -
Dog Bather/Dog Grooming Apprentice
Donnas Pampered Pets
01.1996 - 01.2012