Nathalie Harris
Chattanooga,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Dispatcher
Southeastrans
08.2021 - Current
- Checked that each scheduled route was appropriately covered by drivers.
- Provided training and guidance to new dispatchers.
- Scheduled and dispatched drivers to locations in Memphis .
- Received public non-emergency calls and supervised response prioritization in order to effectively dispatch official units
Assistant Manager
Aeropostale
07.2020 - 08.2021
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Apparel Department Manager
Bargain Hunt
03.2017 - 06.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Windsor Fashions
08.2015 - 03.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Team Lead
Answernet
04.2011 - 08.2015
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
High School Diploma -
Chattanooga Central High
Harrison,TN 05.2010
Skills
- Route Navigation
- Data Entry
- Recruiting and Interviewing
- Task Delegation
- Product and Service Knowledge
Timeline
Dispatcher
Southeastrans
08.2021 - Current
Assistant Manager
Aeropostale
07.2020 - 08.2021
Apparel Department Manager
Bargain Hunt
03.2017 - 06.2019
Assistant Manager
Windsor Fashions
08.2015 - 03.2017
Team Lead
Answernet
04.2011 - 08.2015
High School Diploma -
Chattanooga Central High
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