Nathalie Lopez
Sunrise
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
10.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Education
Bachelor of Arts - Organizational Communication
Florida International University
Miami, FL06.2025
Timeline
Barista Trainer
Starbucks
10.2021 - Current
Bachelor of Arts - Organizational Communication
Florida International University