Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathalie Lora

416 Florida Grove Road,NJ

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Family Dollar and Check 2 Cash. Proven ability to manage high-volume transactions while ensuring accuracy and confidentiality. Strong work ethic and exceptional time management skills contribute to fostering customer loyalty and enhancing operational efficiency.

Overview

4
4
years of professional experience

Work History

Bank Teller

Check 2 Cash
05.2024 - 07.2024
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Sales Associate

T Mobileretailer
07.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Pharmacy Technician

La Nueva Mercedes Pharmacy
07.2022 - 05.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Cashier

Park Ave Pharmacy
01.2021 - 01.2022
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer service experience by efficiently processing purchases and returns.

Sales Associate

Marshall’s
09.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Family Dollar
07.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Kingsbridge International High School
Bronx

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills

Languages

Spanish
Native or Bilingual

Timeline

Bank Teller

Check 2 Cash
05.2024 - 07.2024

Sales Associate

T Mobileretailer
07.2023 - 07.2024

Pharmacy Technician

La Nueva Mercedes Pharmacy
07.2022 - 05.2023

Cashier

Park Ave Pharmacy
01.2021 - 01.2022

Sales Associate

Marshall’s
09.2020 - 01.2021

Cashier

Family Dollar
07.2020 - 09.2020

High School Diploma -

Kingsbridge International High School

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Nathalie Lora