Nathalie Martin

I am the receptionist as well as the phlebotomist. I schedule appointments, answer any incoming questions, as well as perorm blood draws, and any other tests that we perform here.

• Enhanced patient experience through compassionate care and communication during blood draw procedures..
• Performed all accessioning of samples as well as tracked them to the correct receiving facility in a timely manor.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.

• Head of production line, ensured that all product came out correctly and was to customers satisfaction.
• Achieved increased productivity by implementing time management strategies and prioritizing tasks effectively during busy periods.
• Delivered exceptional customer service through effective communication, listening attentively to client concerns, and addressing issues promptly.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Helped schedule and plan activities and events for residents.
• Supervised and set up family visits.
• Performed initial admission for residents to learn more about their hobbies, likes, dislikes, etc

• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Served meals to residents in accordance with established schedules and dietary procedures.
• Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.