Nathalie Truong
Atlanta,GA
Summary
Dynamic professional with a proven track record at Stickler Properties, excelling in client relationship building and analytical problem-solving. Adept at ensuring timely project completion and enhancing client satisfaction through exceptional support. Recognized for resolving issues efficiently and fostering strong communication among all parties involved in transactions.
Overview
10
10
years of professional experience
Work History
Transaction Coordinator
Stickler Properties
08.2024 - 12.2025
- Coordinated transaction processes to ensure timely closings and compliance with regulations.
- Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Assisted in resolving issues during the transaction process to enhance client satisfaction.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
Executive Assistant
Impact Capital Real Estate
10.2021 - 06.2024
- Managed executive calendars, scheduling meetings and coordinating travel arrangements for senior leadership.
- Developed and maintained filing systems, ensuring easy access to critical documents and information.
- Answered high volume of phone calls and email inquiries.
Server
Big Red Keno
05.2019 - 09.2021
- Delivered exceptional customer service by efficiently managing multiple tables and ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery and enhance dining experience.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Retail Sales Associate
The UPS Store Inc.
12.2018 - 04.2019
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Processed transactions accurately using point-of-sale systems and managed cash handling procedures.
- Collaborated with team members to implement promotional displays and enhance product visibility.
Server
House of Hunan
06.2016 - 11.2018
- Resolved guest complaints promptly, maintaining a positive dining atmosphere and fostering repeat business.
- Developed efficient workflows for busy shifts, improving team performance in high-pressure environments.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - Business
University of Nebraska
05-2020
Skills
- Client relationship building
- Analytical problem-solving
- Client support
- Timely project completion
Languages
Vietnamese
English
Timeline
Transaction Coordinator
Stickler Properties
08.2024 - 12.2025
Executive Assistant
Impact Capital Real Estate
10.2021 - 06.2024
Server
Big Red Keno
05.2019 - 09.2021
Retail Sales Associate
The UPS Store Inc.
12.2018 - 04.2019
Server
House of Hunan
06.2016 - 11.2018
No Degree - Business
University of Nebraska