Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Nathalie Vera

Baldwin Park,CA

Summary

Experienced professional in high-volume environments with extensive knowledge of drink options and expertise in safe drink service and applicable laws. Reliable worker with a flexible schedule and exceptional attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Broken Yolk Cafe
Glendora, CA
10.2023 - Current
  • Performed opening and closing duties including restocking supplies.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Server

Kalaveras
City Of Industry, CA
09.2023 - 05.2024
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.

Front of House Employee

Din Tai Fung
Arcadia, CA
06.2021 - 08.2023
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Answered phone calls, took reservations, and answered inquiries.
  • Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.

Receptionist

LA Fitness
Baldwin, CA
09.2019 - 08.2021
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Greeted visitors and provided them with assistance.

Education

Associate of Applied Science - Kinesiology

Mount San Antonio College
Walnut

Skills

  • Suggestive Selling
  • Outstanding customer service
  • Engaging personality
  • Handling Difficult Customers
  • New Hire Training
  • Cash and credit transactions
  • Food Running
  • Reliable and Dependable
  • Analytical

Languages

Spanish
Native/ Bilingual

Certification

  • RBS Certified
  • Food Handling Certified

Timeline

Bartender

Broken Yolk Cafe
10.2023 - Current

Server

Kalaveras
09.2023 - 05.2024

Front of House Employee

Din Tai Fung
06.2021 - 08.2023

Receptionist

LA Fitness
09.2019 - 08.2021

Associate of Applied Science - Kinesiology

Mount San Antonio College
Nathalie Vera