Nathalie Elizabeth Torres Ruvalcaba
Chino Hills,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Leader in Training
Kentucky Fried Chicken
Chino Hills, CA
01.2023 - Current
- Maintained accurate records of daily staff attendance and shift schedules.
- Assisted in the training and development of new employees.
- Ensured compliance with all safety regulations and procedures.
- Conducted regular inventory checks to ensure adequate supplies were on hand for efficient operations.
- Assisted customers with questions, complaints, and inquiries regarding products or services.
- Resolved conflicts between team members in a professional manner while maintaining a positive work environment.
- Developed effective communication protocols between management teams and frontline staff.
- Demonstrated excellent customer service skills when interacting with guests or patrons.
- Managed cash registers throughout shift, ensuring accuracy in all transactions.
- Performed opening and closing duties such as counting money, restocking shelves, cleaning equipment, and food preparations.
- Adhered to all company policies related to health and safety standards.
- Prepared variety of foods according to exact instructions and recipe specifications.
Education
Bachelor of Arts - Psychology
University of California, Riverside
Riverside, CASkills
- Team Management
- Workplace Safety
- Motivational Techniques
- Customer Service
- Time Management
- Cash Handling
- Effective Communication
- Interpersonal Communication
- Adaptability
Languages
English
Professional
Spanish
Professional
Certification
- San Bernardino Seal of Biliteracy
Timeline
Shift Leader in Training
Kentucky Fried Chicken
01.2023 - Current
Bachelor of Arts - Psychology
University of California, Riverside
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