Debt Collector
Sunrise Credit Services Inc.
11.2024 - Current
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Collaborated with other departments to verify customer compliance with payment plans.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
