Nathaly Tafur
Apple Valley,CA
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Food Runner
Chili's Bar and Grill
Victorville, CA
03.2025 - Current
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Organized food orders and ensured accuracy of items served to customers.
- Participated in ongoing training to enhance job skills and knowledge.
- Supported serving staff in delivering accurate and well-presented food orders.
Cashier
Ice Cream Shop
Victorville, CA
02.2024 - 11.2025
- Resolved customer complaints professionally in accordance with company policy.
- Scanned items and checked pricing on cash register for accuracy.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customers' questions and provided information on store procedures or policies.
Host
Chili's Bar and Grill
Victorville, CA
11.2024 - 03.2025
- Provided excellent customer service by anticipating customer needs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Built positive relationships with other front-of-house and kitchen staff.
- Took reservations from patrons by phone or online.
Education
Medicine
AIU High School
Miami, FL07-2022
Skills
- Customer service
- Reservation management
- Order accuracy
- Food presentation
- Point of sale
- Conflict resolution
- Time management
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Food Runner
Chili's Bar and Grill
03.2025 - Current
Host
Chili's Bar and Grill
11.2024 - 03.2025
Cashier
Ice Cream Shop
02.2024 - 11.2025
Medicine
AIU High School
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