Nathan Abera
Mankato,MN
Summary
Dedicated professional with expertise in customer service and technical support. Proven ability to troubleshoot issues effectively and assist clients in real estate sales. Committed to enhancing client satisfaction and operational efficiency.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Realtor
Devaz Apartments
Addis Ababa, Ethiopia
03.2025 - 06.2026
- Facilitated property searches for clients, aligning options with their needs and budget. Cultivated communication, customer service, and organizational skills by assisting clients with property information and navigating the sales process.
- Organized property viewings and guided clients through rental processes.
- Negotiated lease agreements and maintained positive tenant relationships.
- Coordinated marketing efforts for available apartments using online platforms.
IT Technician
A Class Engineering Workshop
Addis Ababa
02.2024 - 06.2026
- Delivered technical support and troubleshooting for employees on hardware, software, networking, and account-related issues, ensuring smooth operations.
- Maintained and configured computers, network equipment, printers, and IT infrastructure, minimizing operational downtime and enhancing workflow.
- Set up and deployed workstations, user accounts, software, and network access for new employees, facilitating seamless onboarding.
Education
High School Diploma -
Lebawi International School
Addis Ababa, Ethiopia06-2030
Skills
- Customer service
- Technical support
- Real estate sales
- Effective communication
- Problem solving
- Time management
Languages
English
Native/ Bilingual
Amharic
Native/ Bilingual
Certification
- Certificate of Appreciation - A Class Engineering Workshop
Affiliations
- Volunteer work at Sele Enat Children's home
Timeline
Realtor
Devaz Apartments
03.2025 - 06.2026
IT Technician
A Class Engineering Workshop
02.2024 - 06.2026
High School Diploma -
Lebawi International School