Nathan Amico
VAIL,Arizona
Summary
- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
- Result-driven and highly-motivated inside sales professional with combined experience in sales and customer service.
- Has a track record of exceeding ambitious targets. Expert in increasing customer experience and productivity while driving sales and revenue along with great management.
- Seeking a representative position with an established company to utilize my knowledge and skills to contribute to customer service/sales and improve the company's revenue and overall growth.
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
INSIDE SALES
FCG Matting
04.2023 - Current
- Consistently met with the companies short and long-term targets
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Increased cross-selling opportunities through proficiently identifying client needs and recommending appropriate financial products.
- Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
WAREHOUSE MANAGER
Stovetop Extender
02.2020 - 10.2023
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Education
Bachelor of Science - Political Science
University of Arizona
Tucson, AZ05.2024
Associate of Science - Political Science
Pima Community College
Tucson, AZ05.2021
High School Diploma -
Cienega High School
Vail, AZ05.2018
Skills
- Customer Assistance
- Leadership
- Accountability
- Good Character
- Coachable Attitude
- Quick Learner
- Hard Worker
- Complaint Handling
- Multitasking Abilities
- Team Collaboration
Timeline
INSIDE SALES
FCG Matting
04.2023 - Current
WAREHOUSE MANAGER
Stovetop Extender
02.2020 - 10.2023
Bachelor of Science - Political Science
University of Arizona
Associate of Science - Political Science
Pima Community College
High School Diploma -
Cienega High School
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