Nathan Barkman
Sarasota
Summary
Innovative and customer-focused management professional with over 10 years of experience in managed care, insurance across all lines, and both short-term and long-term acute care hospitals. Strong background in quality assurance, management principles, and industry best practices. Committed to delivering positive customer experiences and personalized patient care. Skilled in driving revenue through process improvements and patient-centered strategies. Currently pursuing a Bachelor of Science in Healthcare Administration.
Overview
11
11
years of professional experience
Work History
Clinical Navigator
Post Acute Medical (PAM)
01.2024 - Current
- Evaluate potential patients through clinical assessments to determine eligibility for admission to the LTAC hospital
- Collaborate with referring hospitals, physicians, and case managers to gather relevant patient information and ensure a smooth transition to PAM Health
- Develop and maintain strong relationships with referral sources, including hospitals, physicians, case managers, and insurance providers
- Conduct presentations and provide education about PAM Health's services to potential referral sources
- Participate in community outreach and marketing activities to promote the hospital's services and expand its referral network
- Identify and act on opportunities to increase patient referrals and admissions
- Act as a liaison between the hospital and external healthcare providers to ensure clear communication and collaboration regarding patient care
- Work with the hospital's clinical team to ensure that all patient needs and expectations are met upon admission
- Maintain accurate records of all patient assessments, referrals, and admissions
- Provide regular reports to the Director of Business Development on referral trends, admission statistics, and outreach efforts
Regional Director of Admissions
Vibra Healthcare
02.2023 - 12.2023
- Lead a strong admissions department, who handle the intake of over 10+ new referral a day
- Create and implement an employee engagement program, resulting increase in satisfaction
- Improve coordination between departments by implementing sound communication and documentation process
- Redesigned patient intake process, increasing a more organized department
- Changed on the cultural sensitivity to improve the quality
Director of Admissions/Clinical Liaison
Advanced Specialty Hospital
01.2019 - 06.2022
- Lead a strong admissions department, who handle the intake of over 10+ new referral a day
- Create and implement an employee engagement program, resulting increase in satisfaction
- Improve coordination between departments by implementing sound communication and documentation process
- Redesigned patient intake process, increasing a more organized department
- Changed on the cultural sensitivity to improve the quality
- Served as a liaison for multiple short term acute care hospitals and varying insurance companies to ensure that all patient needs were met, and financial liabilities were resolved
- Maintained relationships with doctors and medical staff, contributing to a high rate of customer retention
- Developed a positive reputation for service excellence by consistently going above, and beyond expectations
Health Information Management Supervisor
Vibra Healthcare
07.2014 - 01.2019
- Managed the daily intake of patients medical data, including health histories, hospitalizations, lab results, and insurance information
- Assisted multiple patients daily in filling out medical forms, ensuring accuracy of all information as well as protecting confidentiality
- Ensured the accuracy of all medical records by verifying that information was entered correctly into the electronic medical records system reducing error rate by100%
- Trained 15 new staff on how to interact with customers, and providing feedback to management on ways to improve the customer experience
Education
Bachelor of Science - Healthcare Administration
Capella University
01.2025
High School Diploma -
Sandusky High School
Sandusky, MI06.2008
Skills
- Medical Terminology
- Hospital Administration
- Process Improvement
- Project Management
- Professional Development
- Personnel Management
- Time Management
- Patient Experience
- HIPAA Compliance
- Microsoft Office
- EMR Software
- Employee Orientation
- Recruiting
- Windows
- Medical scheduling
- Customer service
- Supervising experience
- Clerical experience
- Leadership
- Care coordination
- Quality improvement
Timeline
Clinical Navigator
Post Acute Medical (PAM)
01.2024 - Current
Regional Director of Admissions
Vibra Healthcare
02.2023 - 12.2023
Director of Admissions/Clinical Liaison
Advanced Specialty Hospital
01.2019 - 06.2022
Health Information Management Supervisor
Vibra Healthcare
07.2014 - 01.2019
Bachelor of Science - Healthcare Administration
Capella University
High School Diploma -
Sandusky High School
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