Nathan Beech
Cincinnati,OH
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target Corporation
10.2022 - 11.2023
- Handled payment processing duties and provided customers with receipts and proper change
- Guaranteed customer satisfaction and positive experience through genuine, enthusiastic interactions
- Troubleshot and resolved issues with cash registers, card readers, scanners, and Zebra devices
- Helped customers find specific products, answer questions and offered advice/suggestions
- Maintained a sense of urgency when checkout lanes became overcrowded
- Operated every position at the front of the store (Guest Service/Returns, Checkout Specialist, and Self-Checkout)
- Persuaded dozens of people to join Target’s loyalty program in an ethical manner.
Landscaper/Hardscaper
Groundbreakers Landscaping
03.2020 - 08.2020
- Maintained client-employee relationships to ensure satisfaction
- Used active listening to respond to client requests during projects and provided suggestions
- Learned and successfully implanted upselling tactics.
Restaurant Team Member
Chipotle Mexican Grill
12.2018 - 08.2019
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Education
Minor - Business Managment
University of Cincinnati
Cincinnati, OH12.2023
Timeline
Guest Advocate
Target Corporation
10.2022 - 11.2023
Landscaper/Hardscaper
Groundbreakers Landscaping
03.2020 - 08.2020
Restaurant Team Member
Chipotle Mexican Grill
12.2018 - 08.2019
Minor - Business Managment
University of Cincinnati
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