Summary
Overview
Work History
Education
Skills
Timeline
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NATHAN BERKENPAS

AUSTIN,TX

Summary

Driven Bar Manager with a proven track record at Oasis Cantina, adept in customer relationship building and showcasing extensive product knowledge. Excelled in creating drink and menu exclusives, maintaining rigorous inventory control, and trainer staff to enhance hospitality standards. Demonstrated organizational ability and a service-oriented mindset, significantly improving guest satisfaction and operational efficiency.

Overview

11
11
years of professional experience

Work History

Bar Manager

Oasis Cantina
02.2014 - Current
  • Execute high level of hospitality for guests while ensuring alcohol consumption and payments are handled responsibly.
  • Train and mentor staff to ensure quality customer service with clientele.
  • Help create seasonal drinks and menus, and make sure they are priced accordingly within parameters of desired profit margin.
  • Perform monthly inventory on the 8 bars on premise and determine liquor costs.
  • Maintain appropriate levels of inventory needed by submitting weekly and/or bi-weekly orders with 9 different vendors.
  • Consult with our catering department to locate and obtain special off menu items for private events.
  • Adhere to state laws regarding alcoholic beverage services and customer regulations.

Catering Staff Member

Alonti Deli
08.2013 - 01.2020
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Ensured that all guest expectations regarding products and services were met with satisfaction and within the required time parameters set by the customer.

Education

Associate Of Applied Science - Computer Graphics

San Jacinto College
Pasadena, TX

Skills

  • Organizational ability
  • Customer Relationship Building
  • Service-oriented mindset
  • Beer and liquor knowledge
  • Hospitality and accommodation

Timeline

Bar Manager

Oasis Cantina
02.2014 - Current

Catering Staff Member

Alonti Deli
08.2013 - 01.2020

Associate Of Applied Science - Computer Graphics

San Jacinto College

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NATHAN BERKENPAS