Nathan Billings
Prescott Valley,AZ
Summary
Proven professional with a strong work ethic and exceptional customer service skills, honed at Bulwark Exterminating and Frontier Group. Excelled in delivering comprehensive pest management solutions and enhancing product quality through meticulous attention to detail. Demonstrated ability in team collaboration and utilizing computer skills to optimize operational efficiency, achieving significant customer satisfaction and quality benchmarks.
Overview
7
7
years of professional experience
Work History
Service Pro
Bulwark Exterminating
03.2023 - 11.2024
- Upheld exceptional customer satisfaction benchmarks to achieve goals.
- Delivered comprehensive pest management solutions to clientele.
Metal Finisher
Frontier Group
04.2018 - 05.2022
- Increased customer satisfaction by ensuring timely completion of orders with strict adherence to specifications.
- Enhanced product quality by meticulously grinding, sanding, and polishing metal surfaces.
- Optimized efficiency through proficient use of hand tools such as files, grinders, sanders, and buffers for precise finishing work.
- Achieved consistent results by skillfully operating various metal finishing machines and tools.
- Enhanced finish durability with the proper application of coatings, sealants, or plating solutions.
- Ensured consistency across multiple pieces produced within a batch by carefully monitoring and adjusting machine settings as needed.
- Improved workplace safety by maintaining clean work areas and adhering to proper safety protocols.
- Collaborated with quality assurance teams to identify areas for improvement in the production process, leading to increased efficiency and reduced rework.
- Delivered superior results by closely following blueprints, schematics, or client instructions for each project.
- Preserved equipment longevity through regular cleaning procedures as well as identifying potential maintenance needs before they escalated into costly repairs or downtime periods.
- Streamlined workflow through proactively troubleshooting issues and performing routine maintenance on equipment.
Education
Associate Of Applied Arts - Psychology
Yavapai College
Prescott, AZ06.2017
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Strong work ethic
- Listening skills
- Attention to detail
- Excellent communication
- Team player mentality
- Handling customer complaints
- Complaint resolution
- Goal-oriented mindset
- Team collaboration
Timeline
Service Pro
Bulwark Exterminating
03.2023 - 11.2024
Metal Finisher
Frontier Group
04.2018 - 05.2022
Associate Of Applied Arts - Psychology
Yavapai College
Similar Profiles
Jacob SpoonerJacob Spooner
Remote Customer Service Specialist and sales at Bulwark ExterminatingRemote Customer Service Specialist and sales at Bulwark Exterminating
Colette HarrisonColette Harrison
Customer Support Specialist at Bulwark ExterminatingCustomer Support Specialist at Bulwark Exterminating
Scott GishScott Gish
Pest Control Technician at Bulwark ExterminatingPest Control Technician at Bulwark Exterminating